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How Single Moms and Caseworkers Navigate
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How Single Moms and Caseworkers Navigate

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Automating Social Inequality: How Single Mothers and Caseworkers Navigate the

Neoliberal Surveillance of 'Ontario Works, ' 1995-2015 examines the growth and impact of

surveillance practices administered by the social assistance program Ontario Works [OW]. The

purpose of this dissertation is to show the effects of the "welfare surveillance apparatus" from

the perspectives of those receiving OW as well as those administering OW benefits to better

understand what it feels like to "live" under the surveillance gaze of the declining welfare state.

Surveillance practices within government services correspond with wider neoliberal

transformations that have led to increased privatization, downsizing and deregulation, and a

reluctance of the state to accept their role to either intervene in the economy and/or mitigate

inequalities. By placing OW within the context of the international phenomenon of

neoliberalism, I contend that it this political philosophy and practice that has altered the

administration and purpose of Ontario's social assistance programs over the past twenty years. In

order to economize and undermine state aid, surveillance has become normalized under

neoliberal governments that are fixated on meeting targets, quotas and timelines, while the needs

of recipients of the services and frontline workers are rarely (or inadequately) calculated in

changing policies. However, the significance of welfare surveillance has largely escaped

academic inquiry.

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優惠價:100 1925
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(到貨天數約30-45天)

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