Employee-Generated Learning: How to Develop Training That Drives Performance

Employees need fast and up-to-date solutions to their business problems. These solutions must be evidence-based and easily applied.

Companies know this but too often adopt a learning strategy where content is created by a centralized learning and development (L&D) department with no input from existing employees. This is slow, expensive, very difficult to keep current and impossible to generate at pace. The solution to this is shifting content creation from a top-down approach to a bottom up one. This is employee-generated learning and it allows employees to share their knowledge across the business. This creates time for L&D professionals to focus on learning strategy, culture, analytics and ROI as well as ensuring that there are no knowledge gaps when employees leave the organization.

This book is a practical guide which explains what employee-generated learning is, the benefits of this approach, how to implement it and provides a framework which can be used by organizations of any size. It covers the shift from formal to informal learning as employees work in remote, hybrid and in-person learning environments as well as a move away from theoretical learning to learning as performance support. It also outlines the performance, financials and productivity gains that can be made as a result. There is also guidance on how employee-generated learning can be embedded in existing learning ecosystems. Employee-Generated Learning is full of examples and case studies from companies including T-Mobile, Sodexo, AstraZeneca and Danone. This is an ideal book for all learning professionals looking to upskill their workforce at the pace, capture the knowledge and experience of their existing staff and improve both individual and business performance.