How can we fix what we can't see? The invisible norms crushing innovation--and our joy--finally have a name. Nilofer Merchant, co-founder of The Intangible Labs, reveals what's killing great work and gives you the tools to fix it.
Something mighty--but invisible--is getting in the way of doing our best work. Seventy percent of people are ridiculously unhappy at work--a figure that has barely budged in thirty years. Despite major changes in technology, management trends, and office setups, the core issues that drive widespread discontent persist and exact a tangible cost: billions in lost productivity, stalled revenue, and missed advantages from ideas that never had their shot.
Drawing on decades of research and real-world experience, Nilofer Merchant identifies 24 invisible norms--rooted in outdated hierarchies, paternalism, and a worn-out model of capitalism--that prevent us from doing our best work. She shows how we can replace these 24 limits with 24 leading indicators that form the foundation for a new way of thinking, working, and creating value. She takes apart beloved management constructs and shows why they fail us, including:
Visionary and practical, Our Best Work lights the path from here to there.
Ranked one of the most influential management thinkers in the world by Thinkers50, Merchant has been both a successful business executive and incisive thinker, whose work is backed by a wealth of data and vivid case studies. Hers is a bold and brave message: the future is not about control or hierarchy; it's about co-creation and unleashing the untapped potential within every individual.
Merchant's deep experience--from administrative assistant to corporate board member--gives her insight into what needs to change and why. She speaks a new language to bring forth a new world in which we can add, build, and create the value we need. Using principles from economics, power, and leadership along with practical wisdom and a framework for collective progress, Our Best Work is an essential guide for leaders and organizations ready to thrive in a rapidly evolving world.
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