An essential book about challenges, decisions and delivering outstanding outcomes.
This is a guide for decision-makers in health and social care who wish to make good decisions consistently and without stress. It provides deeply researched and validated foundations in approaching challenging decisions.
Readers will develop the key skills in making and executing challenging decisions together with techniques to communicate effectively and without anxiety.
The experience of the author has developed a clear understanding of the extreme demands of front-line decision-makers. He has written this book to share the insights he has gained.
The book covers wisdom and knowledge stretching from 5000BC to the present. It includes work from eminent minds, ranging from Aristotle to Kahneman and many more. The wide array of knowledge has been synthesised into a simple and clear model for decision-makers with all the necessary tools and techniques provided.
Skilled decision-makers are the most valued members of any organisation. They generate productivity, profitability, staff contentment, and most importantly outstanding outcomes for their clients and service users. This book is the perfect guide to achieve these goals.
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。
