What can a former summer camp director learn at a city impound lot? More than you'd think.
When Chris T. Rehs-Dupin traded cabins and campfires for tow trucks and ticket disputes, he stepped into one of the loudest, toughest, and most thankless workplaces in the city. What followed was three years of chaos, conflict, hard-won lessons--and a surprising amount of grace.
Impounded: Real Lessons in Leadership, Humanity, and Holding the Line is part memoir, part field guide to human leadership. From late-night customer meltdowns to cashier team rivalries, Chris tells raw, funny, and deeply human stories that always circle back to the lesson inside. Each chapter pairs real-life absurdity with a "Human Code"--a counterweight to City Code--offering practical takeaways on leadership, staying human, trust, conflict, burnout, and resilience.
For anyone who's led a summer camp, managed a public service team, or just tried to build community in impossible places, Impounded is proof that meaning can emerge even in the messiest systems. At its heart, it's not a book about cars or municipal rules. It's a book about people--their desperation, their humor, and the hope that shows up where you least expect it.
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。
