Most AI transformations fail before they begin, not because organizations choose the wrong tools, but because they don't understand how their own enterprise actually works. In Enterprise Coherence in the Age of AI, Jim Chilton examines why companies invest heavily in artificial intelligence yet struggle to produce meaningful results. The real obstacle is rarely software or algorithms. It appears when leaders lack a clear view of how work moves through their organization and where decisions create value.
The future belongs to leaders who can see their organization clearly, how value flows, where decisions live, and where complexity quietly accumulates, before they attempt to make it intelligent.
Introducing the Macro Process Wheel(TM)
Developed through decades of mergers, acquisitions, and enterprise transformation at scale, the Macro Process Wheel(TM) reveals the hidden architecture of your organization in a single view, connecting strategy to execution across five interconnected layers: Functions, Enterprise Processes, Macro Processes, Micro Processes, and Technology. When these layers become visible, leaders gain a unified view of operations and can finally link organizational intent with day-to-day execution.
The strategic distinction that changes everything
Not every process deserves the same investment. The organizations that win with AI will be the ones that know where they need to be Great and where Good is genuinely good enough. Great processes are where your competitive advantage lives. Here, AI should augment human judgment, creativity, and decision-making. Good processes keep the business running. Here, AI should automate, streamline, and reduce cost. This distinction, applied with discipline, separates real AI transformation from AI theater. To help leaders choose wisely, Chilton introduces the "Aim Framework" for selecting investments with rigor rather than hype.
Grounded in real-world experience
Years of work in mergers, enterprise transformation programs, and board-level advisory engagements inform every idea in the book. Chilton draws on examples from organizations across multiple industries and company sizes, illustrating how leaders connect operational understanding with technology investment, and what separates those who succeed from those who stall.
Who this book is for
CEOs, CIOs, CTOs, COOs, and strategy executives responsible for enterprise transformation who sense something structural is missing in how their organization approaches AI.
Enterprise Coherence in the Age of AI is not a book about AI tools. It is a book about seeing your enterprise clearly so you can lead it intelligently, understanding how work moves through an enterprise before significant AI investment decisions begin.
Includes access to an interactive application for building your own Macro Process Wheel(TM).
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