Confidence can get a new manager hired, but it takes leadership, systems, and a strong team to keep a restaurant running. At Lighthouse Bar & Grill, eager assistant manager Dave thinks he has it all figured out. His general manager, Jayne, knows better, and she is ready to coach him through what confidence alone can't teach.
In Restaurant Management 201, Darren Denington and Alison Anne pair a story-driven workplace narrative with practical, step-by-step instruction. Across ten chapters, Dave learns leadership, management team systems, hiring and training, the guest experience, financial controls like prime cost, priorities, time management, and marketing, all built on one foundation: Leadership, Systems, and Staff. Each chapter builds toward practical steps you can put to work in your own restaurant or bar.
Packed with real-world hospitality insight and downloadable starter templates, this guide gives owners, managers, and aspiring leaders a clear map from managing shifts to leading a team. If you're ready to build a restaurant that runs with purpose, start here.
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