In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain they have very little to
Organizations today are lean, agile, and focused, which means that partnerships are more crucial than ever to success. From outsourcing to strategic alliances, businesses depend on partners to help th
Counterspy Alex Hawke races to stop a plot to murder the British royal family in this latest spellbinding thriller from author Ted Bell's New York Times bestselling series.