Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes ex
This book explores an aspect of organizational life that is at times difficult to acknowledge and often painful to recall. Stories invite reflection and the development of greater understanding of org
Shapiro (family medicine, U. of California, Irvine School of Medicine) examines poetry and creative writing entries of medical students to analyze their thoughts and feelings about student life, the m
