While hospitals can learn from other industries, they cannot be improved or run like factories. With work that is more individualized than standardized, and limited control over volume and arrivals, e
Although much has been achieved in care coordination and accountable care, healthcare leaders need additional, game-changing innovations to deal with constraints in clinical resources, care capacity,
Our nation's capacity to care is destined to become increasingly constrained as an aging and increasingly unhealthy population must contend with a reduction in medical professionals and increasingly t
Kolker, a project manager at a children's hospital and Story, a consulting manager for a company's healthcare performance solutions division, compile 20 chapters discussing the role of management engi
