Managing up is not political game playing. Rather, it's a conscious approach to working with your supervisor toward goals that are important to both of you. Through managing up, you build a productive
Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can m
How do you lead a team scattered all over the globe? How do you keep members you can't see focused, communicative, and productive? This book helps you understand both the benefits and challenges of vi
A budget is a financial action plan for an organization. "The Pocket Mentor Series" offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed w
"The Pocket Mentor" series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to he
As a manager, you make countless decisions every day. Some are straightforward, such as assigning a team member to a project. Others are far more complex, such as determining how to handle an under-pe
What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay competitive in the war for talent by using cre
When faced with packed schedules, endless emails, and towering in-boxes, it’s easy to become overwhelmed and ineffective at work. This guide will put readers back in charge of their time and workload
Every day on the job, you face common challenges. And you need immediate solutions to those challenges. The Pocket Mentor Series can help. Each book in the series is packed with handy tools, self-tes
The latest volume in the series: Understanding MarketingBusinesses soar when everyone in the organization adopts a marketing mind-set?an awareness of who the company's customers are, what they want, a
Setting goals is a key part of any manager's job. Through goal setting, you define business outcomes that you and your team will accomplish collectively and individually. Managed effectively, the goal
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workpla
In order to remain competitive in increasingly aggressive markets managers must adopt a positive attitude towards change. Successful managers know how to embrace change with an open mind and use it as
Often managers need to assess both financial and non-financial performance. What process would you use to measure things that are not easily quantifiable? This book helps you: Understand the impo
This title offers expert solutions to everyday challenges. Is your team struggling? Perhaps some members are involved in personal conflict, while others don't seem to be contributing at all. How can y
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for c
Every day on the job, you face common challenges. And you need immediate solutions to those challenges. The Pocket Mentor Series can help. Each book in the series is packed with handy tools, self-tes
You've just been promoted to a managerial position for the first time -- congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mi
To be a successful manager, you need to master the skills that characterize strategic thinking--from examining situations to interpreting information--and know how to apply those skills on the job. In
Performance appraisals are among the most complicated communications you'll have with your reports. This book teachers you how to prepare for, conduct, and follow up on perfomance evaluations. You'll
