When it comes to customer satisfaction, consistency is king—not the customer.While it’s been proven that customer satisfaction can greatly impact many financial aspects of a business—from cash flow to
From childhood dreamers to fearless women: stories of passion, leadership and success. In this collection of inspiring true stories, Janice McDonald-entrepreneur, speaker, and host of the Fearless Wom
About 25 of us live on the farm, and Seven Seasons tells the story of our lives here: what grows on the farm, the food we cook and eat, and the community traditions, celebrations and practices that we
In this deeply personal self-help book, CEO, award-winning entrepreneur, and “unhousewife” of the hit TV show The Real Housewives of Toronto, Ann Kaplan offers a behind-the-curtains view of her life a
Take five minutes out of your day to experience the small win of a mental, physical and emotional recharge that could change your life.Researchers have discovered the formula for living a good life, s
Can you win life’s battles without losing yourself?Life is full of trials, and sometimes you need a warrior spirit to overcome them. Award-winning attorney Heather Hansen has spent over twenty years f
The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves.We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots
Based on a true story, Paseeka: Little Elephant, Brave is the incredible story of an orphaned elephant calf. Having escaped the poachers who killed her mother, Paseeka now faces other dangers in the A
Are you already networking but all that effort is not translating into results? Does everyone seem to be getting further ahead even though you are just as smart? Are you looking for a new job or up fo
Who Do I Want To Become? is for anyone, of any age, who has been stumped by the question of what they’re going to be when they grow up.A class project is due, and Dylan is struggling with the question
A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses
