“Human relationships can be mysterious, even opaque, to the average person. Dr. McCraw has a rare ability to apply scientific insight to the thorny question of what works and what hurts in human inter
Does your gender, ethnicity, sexual orientation, accent, mannerisms, quirky clothing, piercing, or outlook on life make you feel like a fish out of water in your workplace, from the moment your workda
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the pe
You Can't Talk to Me That Way! Stopping Toxic Language in the Workplace stands up to verbally abusive bosses, co-workers, and others and says, “Enough!” It shows readers exactly what to say and do to
The authors, leadership trainers and coaches, draw on the success of their workshops and personal coaching programs at major organizations to compile simple techniques for building on people's strengt
As an exciting sequel to his smash business bestseller 100 Ways to Motivate Others, Steve Chandler has teamed with Sam Beckford to write an astonishing wake-up call to the more than 20 million people
People management can be the most rewarding---and frustrating---part of a leader's job. What aptitudes are valued most in managers and executives? Substantial research and a wealth of shared organizat
Identify What's Setting You Off and WhyFind the Calm While Navigating the (Inevitable) StormRelinquish Toxic Anger in Your Life - For Good!)From the introduction by the author: "I am convinced that an
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151
“To refer to Jerry as a real estate agent is like referring to Babe Ruth as a baseball player! Jerry has certainly earned his title as ‘The Dealmaker.’” —Ed Kirkland, broker and owner, RE/MAX Coastal
If you have ever wished you had the equivalent of a "Nanny 911" to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to
Surveys show that people in corporations receive an average of 175 messages per day. Topping the list is e-mail, surpassing voice mail, faxes, and telephone messages as the most frequent type of messa
The newest addition to our best-selling Homework Helpers series is a fun, user-friendly guide that takes the confusion out of writing essays and papers for students of all ages. Unlike other books tha
The number one reason cited in exit interviews for an employee quitting is "my manager." Most managers and executives not only aren't aware of this obvious problem, but probably wouldn't know what to
Can I Have Your Attention? is not your traditional self-help book that offers 12 simple steps to enhance brainpower. Nor is it a book on Eastern Wisdom, spirituality, or conventional meditation.
