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出版日:2012/02/28 作者:Robert W. Service  出版社:Ingram Pub Services  裝訂:平裝
The writing of Robert W. Service is mostly known through his poems and ballads. Immortalized by his two iconic ballads, "The Cremation of Sam McGee" and "The Shooting of Dan McGrew," he has entered th
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The Best of Robert Service
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出版日:2003/09/03 作者:Robert Service  出版社:Courage Books  裝訂:精裝
In 1904, the Canadian Bank of Commerce transferred teller Robert W. Service to the Yukon Territory. Soon, he was famous as the poet who chronicled the Klondike gold rush and the savage beauty of the
優惠價: 79 599
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The Best of Robert Service
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出版日:1976/06/01 作者:Robert Service  出版社:Perigee  裝訂:平裝
In 1904, the Canadian Bank of Commerce transferred teller Robert W. Service to the Yukon Territory. Soon, he was famous as the poet who chronicled the Klondike gold rush and the savage beauty of the f
優惠價: 79 758
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AWARD-WINNING CUSTOMER SERVICE
75 折
出版日:2007/08/13 作者:EVENSON  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
Fast answers for busy readers responsible for ensuring great customer service. Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping prof
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出版日:2003/10/01 作者:Robert Service  出版社:Hancock House Pub Ltd  裝訂:平裝
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Customer Service Management Training 101
75 折
出版日:2011/09/01 作者:Evenson  出版社:Mcgraw-Hill; Inc.  裝訂:平裝
Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 1
優惠價: 75 750
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出版日:2021/03/01 作者:Robert Service  出版社:HANCOCK HOUSE PUBL  裝訂:精裝
優惠價: 1 1498
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出版日:2011/12/09 作者:Jay Kandampully (EDT)  出版社:Springer Verlag  裝訂:精裝
“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
出版日:2000/08/01 作者:Gail P. Poirrier  出版社:Jones & Bartlett Learning  裝訂:平裝
Provides an introduction to service learning principles, practice, and community-based nursing education, with an emphasis on practice and teaching. Links service learning with community-based learnin
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
Rosie Young: A Lifetime of Selfless Service
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出版日:2024/02/02 作者:Moira M. W. Chan-Yeung  出版社:香港大學出版社  裝訂:精裝
In Rosie Young: A Lifetime of Selfless Service, Moira Chan-Yeung presents a brief history of Professor Young’s remarkable career in medical education and administration at the University of Hong Kong (HKU) and her wide-ranging public service to the community over many decades. As the first female dean of HKU’s Faculty of Medicine, her career was deeply intertwined with the socio-economic development of Hong Kong. After her retirement from HKU, she continued to serve HKU and the community up to the present. This book illustrates her many contributions to the development of medical education in Hong Kong and to the university administration at HKU. Professor Young’s extensive public service in the field of medicine also helped improve primary care, hospital care, and public health in Hong Kong. In short, this book provides a valuable record of a female giant in Hong Kong’s medical history and documents her selfless and enduring service to the HKU community and Hong Kong society.
優惠價: 79 892
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DELIVERING KNOCK YOUR SOCKS OFF SERVICE
75 折
出版日:2006/10/20 作者:PERFORMANCE RESEARCH  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
The classic customer service book with over half a million copies sold, now updated! With so many choices available to them, today's customers are smarter and more demanding than ever befo
優惠價: 75 497
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Service-Learning
90 折
出版日:2010/05/01 作者:Marybeth Lima; William C. Oakes; John L. Gruender (EDT)  出版社:Oxford Univ Press USA  裝訂:平裝
This exciting new Service-Learning textbook will help you teach integrated engineering design within a socially beneficial context. It can be used as a principal text or as a supplemental resource for
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Room Service
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出版日:2007/06/07 作者:Adam Raphael (PHT); J. C. Suares (CRT); Nina Duran (ILT)  出版社:Random House Inc  裝訂:精裝
Adam Raphael’s Room Service is a luxurious collection of 150 photographs of racially diverse male models lounging, bathing, and dining amid the sumptuous interiors and elegant finishes of the finest h
優惠價: 79 1499
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Please Every Customer:Delivering Stellar Customer Service Across Cultures
75 折
出版日:2011/04/22 作者:Lucas  出版社:Mcgraw-Hill; Inc.  裝訂:平裝
Deliver Valuable Service to a New World of CustomersAs the economy globalizes, customers are becoming more and more diverse making your job harder than ever. Regardless of differences in values, age,
優惠價: 75 510
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The Secret Service Mystery (Cam Jansen #26)
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出版日:2008/03/13 作者:David A. Adler; Susanna Natti (ILT)  出版社:Penguin Group USA  裝訂:平裝
It is a big day at Cam?s school. The governor, who is running for president, is visiting for the dedication of a new library. Police officers, Secret Service agents, photographers, and news reporters
優惠價: 79 150
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出版日:2023/07/18 作者:Service Club Chicago  出版社:LEGARE STREET PR  裝訂:精裝
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出版日:2017/09/03 作者:Ifsta (COR)  出版社:Intl Fire Service Training Assn  裝訂:平裝
Fire Service Technical Search and Rescue, 8th Edition is a primary training text for Level I Rescuers according to NFPA® 1006. The manual presents the knowledge and skills for fire service se
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
Civil Service Exam Secrets ─ Civil Service Test Review for the Civil Service Examination
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出版日:2010/03/05 作者:Mark O'Loughlin  出版社:Bernan Assoc  裝訂:平裝
This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service
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Collected Poems of Robert Service
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出版日:1989/05/01 作者:Robert W. Service  出版社:Putnam Pub Group  裝訂:平裝
"THE LOCKET"From out her shabby rain-coat pocketThe little Jew girl in the trainProduced a dinted silver locketWith pasted in it portraits twain."These are my parents, sir" she said;"Or were, for now
優惠價: 79 1051
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出版日:2022/10/26 作者:Robert W. Service  出版社:LEGARE STREET PR  裝訂:精裝
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出版日:2022/10/26 作者:Robert William Service  出版社:LEGARE STREET PR  裝訂:平裝
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出版日:2022/10/26 作者:Robert William Service  出版社:LEGARE STREET PR  裝訂:精裝
優惠價: 1 1948
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出版日:2022/10/26 作者:Robert W. Service  出版社:LEGARE STREET PR  裝訂:平裝
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出版日:2013/09/18 作者:International Society of Fire Service Instructors (COR)  出版社:Jones & Bartlett Learning  裝訂:平裝
The Fire Service Instructor: Principles and Practice, Second Edition Student Workbook is designed to encourage critical thinking and aid comprehension of course material through use of the following m
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出版日:2012/08/18 作者:Markus B. Baum  出版社:Springer Verlag  裝訂:平裝
?Service firms have high overhead costs which are difficult to assign to individual services. To bring transparency to their value chain, they need costing approaches that help them find their own imp
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
Service
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出版日:2012/05/22 作者:Marcus Luttrell; James D. Hornfischer (CON); Kevin T. Collins (NRT)  出版社:Hachette Audio  裝訂:有聲書
Navy SEAL Marcus Luttrell returned from his star-crossed mission in Afghanistan with his bones shattered and his heart broken. So many had given their lives to save him-and he would have readily done
優惠價: 79 2252
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出版日:2012/03/30 作者:Robert C. Ford; Gary P. Latham  出版社:Paul & Co Pub Consortium  裝訂:平裝
Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how H
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The Postal Service Guide to U.S. Stamps
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出版日:2010/09/21 作者:United States Postal Service (COR)  出版社:HarperCollins US  裝訂:平裝
In an easy-to-use, oversize format, The Postal Service Guide to U.S. Stamps is just the delivery you've been waiting for! The only fully illustrated, full-color guide to U.S. stamps, this official
優惠價: 79 751
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Insurance Law and the Financial Ombudsman Service
90 折
出版日:2010/09/01 作者:Judith Summer  出版社:Intl Specialized Book Service Inc  裝訂:精裝
Insurance Law and the Financial Ombudsman Service sets out the rules, procedure and approach of the Ombudsman Service, succinctly summarises the relevant insurance law and compares and analyses it aga
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
出版日:2009/12/15 作者:Luciano Baresi (EDT); Chi-Hung Chi (EDT); Jun Suzuki (EDT)  出版社:Springer-Verlag New York Inc  裝訂:平裝
This book constitutes the proceedings of the 7th Joint International Conference on Service-Oriented Computing, ICSOC-ServiceWave 2009, held in Stockholm, Sweden, in November 2009. The 54 contributions
若需訂購本書,請電洽客服 02-25006600[分機130、131]。
Food Service Workers
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出版日:2002/01/01 作者:Debbie L. Yanuck  出版社:Capstone Pr Inc  裝訂:平裝
A simple introduction to the work food service workers do, discussing where they work, what they wear, and how they are important to the communities they serve.
優惠價: 79 700
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Special Air Service
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出版日:1979/06/01 作者:James Shortt  出版社:Osprey Pub Co  裝訂:平裝
Since its birth at Kabrti in 1941, the Special Air Service has consistently captured the imagination of the military and public alike by the daring and unconventional nature of its operations. The nat
優惠價: 79 539
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Winning in Service Markets ─ Success Through People, Technology and Strategy
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出版日:2016/09/05 作者:Jochen Wirtz  出版社:World Scientific Pub Co Inc  裝訂:平裝
Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound a
優惠價: 9 1499
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Customer Service ECOND LEVEL 3
55 折
出版社:英國倫敦商會考試局  裝訂:平裝
This is one of a range of books preparing students for the London Chamber of Commerce and Industry Examinations Board (LCCIEB) examinations. Its content is invaluable for those seeking to gain the LCC
優惠價: 55 440
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Customer Service SECOND LEVEL 2
55 折
出版社:英國倫敦商會考試局  裝訂:平裝
The How to Pass series of books aims to prepare candidates for the London Chamber of Commerce and Industry Examinations Board (LCCIEB) examinations. Each book in the series: ‧ is wri
優惠價: 55 440
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Service Animals
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出版日:2018/08/01 作者:Alice Boynton  出版社:Red Chair Pr  裝訂:平裝
Readers will learn how monkeys are especially suited to serve as helpers in daily activities. They will also meet service ponies and service dogs, trained to help!
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出版日:2017/10/02 作者:Grant Souders  出版社:Tupelo Pr  裝訂:平裝
Poetry. July Open Reading Period selection. How do we see the things that show us the other things we are among? The poems of Grant Souders's first book are a conjuring. SERVICE is born in utterance,
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Service Innovation
90 折
出版日:2016/03/23 出版社:Cengage Learning  裝訂:平裝
All the world’s most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and emp
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SERVICE MINING
90 折
出版日:2014/01/31 作者:Wei Lun Chang  出版社:Cengage Learning  裝訂:平裝
Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book will introduce a novel concept, service mining, to
優惠價: 9 2428
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