This book constitutes the refereed proceedings of the 18th International Conference on Information and Software Technologies, ICIST 2012, held in Kaunas, Lithuania, in September 2012. The 40 revised f
This book constitutes the thoroughly refereed post-conference proceedings of the 11th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2011, held in Kaunas, Lithuania, in October 2