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Organisational Development in Practice: A Complexity Approach draws on conventional, critical and complexity thinking in relation to organisational development with a view to exploring what's useful and what's not.This book proffers an approach to organisational development that helps to develop, support, and maintain more democratic, collaborative, inclusive and sustainable ways of learning, working, and living. The author explores the practicalities of working with the frustrations and inconsistencies involved in coping with the patterns of human interaction that inevitably make up organisations, where planned and emergent approaches co-exist, whether we would like them to or not. Woven in between the substantive chapters are vignettes from a range of international practitioners reflecting on their own experiences in the field.This book is a radically different approach to organisational development suitable for advanced students and researchers of organisation and organisational dev

Jack Pun presents best practices in pedagogy and teaching to facilitate effective content-subject learning at the secondary school level.Increasingly, parents are sending their children to English-medium instruction (EMI) secondary schools in their home countries, to prepare them for full immersion in EMI in English native-speaking countries. The book explores the teaching and learning processes in EMI senior secondary science classrooms based in thirty secondary schools in Hong Kong. Conducting analyses of classroom, teacher and student perception data, the author discusses the issues of teaching science through the medium of English in secondary schools, the implications and applications for professional development of science teachers and other content-subject teachers, and suggests strategies for teaching science in different EMI contexts.This volume is highly relevant to scholars in the field of educational linguistics, particularly in English language teaching, content-based inst

This second edition of Digital Analytics for Marketing provides students with a comprehensive overview of the tools needed to measure digital activity and implement best practices when using data to inform marketing strategy. It is the first text of its kind to introduce students to analytics platforms from a practical marketing perspective.Demonstrating how to integrate large amounts of data from web, digital, social, and search platforms, this helpful guide offers actionable insights into data analysis, explaining how to "connect the dots" and "humanize" information to make effective marketing decisions. The authors cover timely topics, such as social media, web analytics, marketing analytics challenges, and dashboards, helping students to make sense of business measurement challenges, extract insights, and take effective actions. The book's experiential approach, combined with chapter objectives, summaries, and review questions, will engage readers, deepening their learning by helpi