Does your image project success…or failure? When you’re on a job interview, this may be the most important question you face. Fair or not, assumptions about our intelligence, abilities, sophisticati
Mortgage Confidential is an insider’s look at the mortgage process for anyone concerned with getting the best deal (and not being taken advantage of) while financing their home. The book goes beyond t
Your reputation can be made or destroyed— in just a few clicks. The Internet is like the Old West—a frontier rich with opportunity and hope, but also a rough-and-tumble land of questionable characte
The best-selling customer service management book is back and better than ever...with new tips, strategies, and examples! Today’s customers demand service that isn’t just beyond the norm,
Turn cold calls into cold cash! "Completely revised with fresh examples and all new chapters, the second edition of Red-Hot Cold Call Selling reveals the secrets, strategies, and tips readers ca
Hope or Hype is a taboo-shattering look at what drives the American obsession with medical "miracles," exposing the equipment manufacturers and pharmaceutical companies; doctors and hospitals too quic
Your Successful Project Management Career provides you with all the information and advice you need to get started. Beginning with an overview of how project management got started, how the field has
Carrison, a consultant and former journalist, praises the resourcefulness of Israeli businesses under the threat of terrorism. Through interviews with executives, including the director of the Israel
"Through real-world observations, [Johnson] shares valuable insights on its definition along with practical, thought-provoking tools that challenge a broader understanding of diversity and the impact
With real estate prices at their lowest in years and the economy poised for a rebound, it’s an opportune time to invest in commercial real estate. But credit and financing issues can still pose challe
Forget Mars and Venus...those who want to get along with their colleagues have to make sure that all their planets are aligned! Anyone who works in an office probably has to deal with at l
A Quick Guide to All the Formulas and Ratios You Need to Invest Like a Pro By Michael C. Thomsett All the must-have formulas stock investors need, with easy-to-follow instructions for using
Don't lose them at 'hello! Some people have the ability to start a conversation and immediately draw people in, while others -- perhaps even those with more valuable things to say --
In sickness and in health…in debt and in wealth! All couples have their own complex relationship with money: how they organize and pay their bills, how they balance their checkbook, and mo
Fast, easy ways to energize your memory! With phones ringing off the hook, constantly changing to-do lists, and increasingly complicated schedules, having a good memory has become more importa
Carreira and Trudell combine ideas of lean manufacturing with Six Sigma in a guide aimed at managers of Six Sigma projects. They describe lean Six Sigma methodologies and the basic tools of each strat
Averting corporate catastrophe in the "blogosphere." "From the millions of people with a conviction or cause they're eager to share with like-minded readers, to the thousands of corporations looking
This guide to interviewing prospective job candidates suggests drawing on questions about the person's previous job experience to judge their abilities and future performance. Hoevemeyer describes Com
In this extraordinary book, 22 unparalleled achievers from diverse professions talk about their own experiences, offering candid insights on mentoring and empowering children with high potential. Kids
"The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perf
Drawing on 250 interviews with business executives, 700 survey responses, and two detailed case studies, this book presents a model for transformational outsourcing that is, outsourcing core functions
Call it the digital generation. The iPhone-toting, Facebookhopping, Twitter-tapping, I-want-what-I-want, how-I-wantit generation. By whatever name, marketers are discovering that connecting with today
Do you have the power to get things done? Your ability to lead and influence others is based on your power. Power is a complex combination of one’s knowledge, expressiveness, history, character, and
101 Project Management Problems and How to Solve Them shows you how to:-Keep your project on track despite unavoidable interruptions-Prevent unreliable outside collaborators from jeopardizing the enti
Finally…a user’s guide for thinking outside the box. Consider some big ideas that have become business and cultural phenomena: how Starbucks transformed a declining coffee market by combining an expe
Some people have the ability to enter a room and draw instant attention, effortlessly exuding charm, radiating energy and a commanding presence. That enviable quality is called charisma]]and those who
As companies cut back on their field reps and face-to-face contact becomes rare, sales success increasingly means selling on the phone. Whether you're a seasoned telesales professional or a newcomer j
Winner of the prestigious PMI David I Cleland Project Management Literature Award in 2007 A comprehensive reference presenting the critical concepts and theories all project managers must master, Th
Risk. It's a given factor in the operation of any organization. From corporate fraud and security issues to technological and other man-made disasters, bad things do happen. And while many businesses
When you speak at work…does anyone listen? People who know how to influence others in the office enjoy a greater measure of control over their work lives and advance their careers more rapidly than
"Sales can be one of the most intellectually stimulating and financially rewarding careers in the world. Very few people earn more than the best sales professionals. Sales gives you the opportunity to
Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the
Don't rock the boat. Don't make waves. Don't offend anyone. There's a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that
This reference for novice and experienced project leaders presents summaries of 100 project management practices, embracing all of the process areas outlined in the PMBOK Guide, Fourth Edition (2008),
In 1953, South Korea was rated by the U.N. as the poorest country in the world. Five decades later, it is the fifteenth largest economy. Now, South Korea's decisions on how to manage its society and i
Updated and expanded to reflect the latest trends and best practices, a guide to succession management contains 20 percent new material, including chapters on recruitment and retention, as well as upd
The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country -- where the customs and conventions are often radically different -- they’ve got
Be prepared for every selling situation! Whatever the scenario, effective salespeople know how to immediately establish customer rapport, build trust and self-confidence, overcome resistan
How to compete and win in a global economy. The rules are changing. The work we do -- and where and how we do it -- is undergoing a revolution. In order to thrive in the global economy, co
Everything You Need to Know to Close Deals, Build Relationships, and Create Win-Win Outcomes By Paul S. Goldner, Peter McKeon The key to setting your sales on fire! Negotiation is a key
