Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications
Solovic, an entrepreneur, attorney, and business contributor, and Manley, a freelance writer and content marketing specialist, outline a process for companies to build innovation and the ability to
More value from less work. An unstoppable business revolution is under way-and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything . . . all the time. They ca
Presents advice for starting a new business, discussing how to decide on the best structure, evaluate sources for funding, adopt strategies for identifying and retaining customers, use social media fo
Don't rely on instincts alone. Hiring. Is. King. The lesson seems so basic. Yet time after time, good companies stumble and lose their stride-just when they were poised for rapid growth. Why? Because
Financial advisors must structure and organize their financial advisory practices so they can grow their business, say Leo and Cmiel. They set out the requirements: formally segmenting clients by
Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-yo
Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best
Wallace and Webber explain how business executives can create and implement a plan to keep the business going after a disaster by helping minimize the damage. Their topics include building the bus
Because financing can make or break the deal. Finding great financing is the Holy Grail of real estate. Whether it's your first deal or 50th, it can be the most daunting-but most important-challenge y
The future is closer than you think. In a world that's changing faster and more furiously than ever, the ability to shift focus is critical. Why is it that some organizations can continually evolve to
Ask the right questions. Hire the best people. Most prospective hires come well prepared. So how do you get past the polished exteriors and rehearsed replies to discover what applicants are actually l
Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the nu
Is the thrill gone? What to do when your mojo's missing at work . . . For many employees, feeling burned out and uninspired is nothing new. But going through the motions impairs more than just work pe
Make sure the numbers add up. With real estate investing on the rebound, more and more people are jumping into the market. But often, return on investment hinges less on the physical property and more
"The Sales Survival Handbook, the funniest sales book of all time." --Hubspot Working in sales, you have the opportunity to make more money and drink more coffee than you ever thought possible! You al
The word is out: content marketing is king. But when nearly every business has a blog, it's tough to stand out. The real secret is that there's a much better tool for spreading influence and generatin
Not long ago everyone knew what the word “retirement” meant. The expectation was that you worked until age 65—and then coasted through your golden years courtesy of a comfortable nest egg.Today, when
Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasi
From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad—and fail. They are treating the symptoms while ignoring the true problem.Success starts with
Stretching across 500 miles of northern Spain, the Camino de Santiago has been a pilgrimage route for a millennium. Each year, hundreds of thousands of peregrinos make their way through rugged country
Is your job just a way to pay the bills? It doesn’t have to be that way. You’ll find that when your career fits your personality, it becomes a source of tremendous satisfaction and success. Career Mat
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jo
A science-backed guide sorts through fitness fads and fallacies to provide the best information for a healthy lifestyle, from stretching and workout routines to proper equipment, dietary supplements a
Peel back the cheerful façade that parents present, and you’ll find that many are worried about their teens.Mood swings, impulsiveness, poor judgment, and other problems peak in these years. Add stres
Keeping kids safe takes vigilance. But when your child has food allergies, the challenge is greater and you worry that much more.As a food-allergy mom (and someone seriously allergic herself), author
Demographics not only define who we are, where we live, and how our numbers change, but—for those who can read beyond the raw figures—they open up hidden business opportunities that lie ahead.What wil
Seeks to dispel common myths about the difficulties of starting a business, providing over one hundred examples of start-ups that have overcome setbacks and found success.
Bloggers, influencers, citizen journalists…today’s news landscape is crowded and constantly changing. As a PR professional, how do you match your message to the medium and ensure that it gets heard ab
For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them.Why is “culture” so diff
What hidden skill links successful people in all walks of life? What helps them make smart decisions? The answer is surprisingly simple: They know how to ask the right questions at the right time.Ques
When some people speak, everyone listens. When they need commitment to projects, others jump on board. These are the lucky few with “presence”—that subtle magnetic field that signals authority and aut
The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager’s job.Whether it comes from direct reports or people above, outbursts, irrational demands,
From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager’s existence. So what do most do? Ignore them!And that’s a recipe for more problems. Written by a
From Uber to the presidential debates, the gig economy has been dominating the headlines…and for good reason. Today, more than a third of Americans are working in the gig economy—mixing together short
The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines ho
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect—and they do it ALL THE TIME. “But how?” you ask, “In the age of the In
Despite all the high-tech tools available to salespeople, the most personal method still works best.Storytelling packs the emotional punch to turn routine presentations into productive relationships.
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won’t get far.The Etiquette E
Like the ocean, the marketplace constantly changes and today's cresting reward becomes tomorrow's crashing risk. Better take a lesson from the experts: big wave surfers. Like successful entrepreneurs,
