The author describes the life of her father, a World War II veteran, who witnessed the atrocities of the Braunau concentration camp, and documents his struggles with anxiety and nightmares after his r
There is no question that being a mother is challenging, but this fun, frank, and prescriptive guide tries to do the impossible and make new motherhood easier. Featuring interviews with hundreds of mo
Writing in a reader-friendly, accessible style, Gallagher, a corporate trainer and public speaker on workplace culture and communication, outlines a strength-based approach, based on the strengths-bas
Getting started in consulting can be a tricky prospect. How much should you charge? What type of language should exist in the contract? How can you find clients? Written by a veteran consultant with h
Drawing from the world of professional auto racing, Coughlin, an author and management consultant, describes how managers can use the lessons from this arena to build business growth and accomplish ou
In this guide to home buying, Davis, a real estate broker who has written many articles and books in the field, addresses topics such as finding the best mortgage and dealing with lenders; working wit
The author of Internet Riches, an Internet success coach in Hollywood, provides tips on how to profit from this "gold rush" with such online tools as social networking sites, blogs, microblogs (e.g.,
Even the most well thought out initiatives will fail without true employee ownership, accountability, and engagement. Yet most managers and executives don’t have a clear system for ensuring the suppor
According to the Project Management Institute, over 80 percent of a project manager’s job is communication—yet most project management books hardly discuss it. Communications Skills for Project Manage
In two years, Gitterman went from earning less that $20,000 per year to running his own financial services company, yet after reaching the pot of gold, he longed for something more. Here, he shares a
After explaining the financial rationale behind improving customer service, this business management book outlines a framework for handling customer questions and preventing unnecessary contact, offer
Author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the st
Provides a guide to writing effective copy for the Internet, covering such topics as psychological motivators, constructing Web copy, email marketing, and promotional articles.
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss wit
The Supply-Based Advantage first establishes exactly what is meant by moving beyond mere cost control to capture the alluring yet elusive concept of "sustainable competitive advantage."Global supply
In this guide, the authors explain how to market and sell products and services in the virtual world Second Life, with details on what Second Life is and how virtual currency works, notable communitie
Godwin (Chief International Officer, California State U.), a political scientist, explains how Bill Clinton's governing philosophy was a continuation of the economic concepts of Ronald Reagan, althoug
If you're running an online business, you may have noticed that there is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their m
In the mid-1980s, Smith, a noted authority on developing-world debt, was a brash young economic mercenary, traveling to war-torn countries to make and lose fortunes by buying and selling high-risk sec
Sales force effectiveness drives every company's success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have
A high-performance sales force is one of the most critical components of any successful organization. But it is also a complex organism that is difficult to understand-and therefore extremely challen
Hailed as “a warm and useful read,” A Class with Drucker brings to life invaluable advice from the world’s greatest thinker and writer on management. From 1975 to 1979, author William Cohen studied un
Scott, a noted author and business consultant, has written this guide to achieving personal and business goals by relying more upon intuition and less upon the "logical" thinking processes that may be
The lifeblood of any business enterprise is its people. Yet it wasn’t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributi
The lifeblood of any business enterprise is its people. Yet it wasn’t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributi
This book will help readers decide if working for the government at the federal, state, or local level is right for them, get them off to a good start, and help them make the most of their government
Projects—especially complex ones—are inherently risky. Between time constraints, technical challenges, and resource issues, things can easily go wrong—making the identification of potential risks an e
Building on the concrete advice and practical, powerful strategies revealed in its predecessor, More ProActive Sales Management provides harried sales managers with a proven method for managing the sa
We all know that the definition for success in the corporate world is fairly straightforward. To be considered great, companies first need to turn a profit. For organizations in the social sector, how
When it comes to motivating and inspiring employees, there is no better or tougher model than the Federal Bureau of Investigation. In its one hundred-year fight against the ever-changing tactics of or
Managing people is a tricky business—and managers and small business owners need a clear understanding of the essentials of human resources to survive. The original edition of The Manager’s Guide to H
In the mid-19th century, 'wreckers' made their living by rescuing ships in distress and raising sunken ships. To some, they were heroes; to others, they were ruthless pirates. This book enters the wor
It’s one of the undeniable facts of life. After we reach a certain age, our bodies change. No matter how fit we may have been at 20, we’re very different people after 40. But growing older doesn’t hav
Trillions of e-mails travel each year through corporate networks—and they're not all work-related. But for organizations wishing to protect themselves from liability, e-mail is no longer the only dang
If you knew you couldn’t fail, what is the greatest thing you would dare to dream? Is the job you now have the one you’ve always wanted? Do you work with the kind of people you’d like to work with? As
Author Weasel, scientist and educator (biology, Portland State U.) cuts through the hype regarding genetically modified food and related ethical and political issues. The author notes that 80 percent
Provides strategic interview questions for different hiring scenarios, discusses the underlying reason for particular questions, and offers advice on interpreting the candidate's response
Like their pioneer ancestors, today's consumers are increasingly becoming aware of the value of recycling. A realtor/author of books and articles on homeowning discusses the green building movement wi
Kiernan, head of a sustainability research firm, has written this guide for investors who want to explore “green” markets but lack the practical experience needed to determine which technologies will
