Provides guidance on how to establish a stable retirement based on rental income gained through lucrative real estate investments, providing advice on how to identify good investment properties, how t
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jo
The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager’s job.Whether it comes from direct reports or people above, outbursts, irrational demands,
The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines ho
Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intel
When people are kept from moving—whether they're sitting through a presentation or stuck behind a desk—they become restless and their attention waivers. Yet most training ignores the innate human desi
Too much debt? Not enough savings? Stop your whining and get to work. It's time to become a battle-ready financial warrior, prepared to tackle any money challenge. Modeled on the Soldier's Handbook, w
Get Clients Now! has helped thousands of independent professionals dramatically increase their client base. With this uniquely practical guide, it's easy to replace scattershot marketing and networkin
A recent Conference Board survey found that a staggering 53 percent of workers are dissatisfied with their jobs, but with the unemployment rate stubbornly high, searching for a new position may not be
Before you can lead others, you must learn to lead yourself. Yet those tasked with leadership roles must discover what their people—and their companies—respond to as they go. The Leader’s Pocket Guide
From the Publisher With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edi
As women, we all want to be heard and respected for our contributions. However, a weak or grating voice can sabotage even the most articulate and brilliant ideas. To get her point across, every woman
Today’s sales managers have to be quicker than ever, being more proactive about hiring the best performers and retaining them, multi-tasking, and managing complex sales processes in order to close mor
Even the most well thought out initiatives will fail without true employee ownership, accountability, and engagement. Yet most managers and executives don’t have a clear system for ensuring the suppor
Designed to aid homeowners by explaining the foreclosure process and providing practical strategies to avoid foreclosure proceedings, including information on negotiating with lenders, refinancing, an
This guide outlines a process for recent retirees or those thinking about retiring. Using many self-assessment tools, Borchard guides them through considerations of their vision, goals, identity, and
It is a compulsion like no other, the inescapable consequence and intermingling of tension, shame, guilt, and frustration. It is a descent into a realm of darkness few can understand ... yet many secr
WorldCom. Enron. Tyco. Shocking accusations of dishonesty and silent complicity have dominated headlines recently, and cost the American economy trillions of dollars. Clearly, dishonesty doesn’t pay.
Corporate portal technology offers a vision of nearly universal access to company information for every employee. This guide for information technology professionals provides a detailed picture of the
Understanding the natural process of how adults learn is critical to delivering training that's interesting, relevant - and most important - gets tangible results. In Turning Training Into Learning, t
A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definit
A guide to writing clear policy and procedure documents for company administrators. Includes discussions of the planning, analysis, and research necessary to writing effective policy; legal violations
From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and glob
Discover the principles, practices, and insider secrets of paid professional speaking success in 77 instant-access “microchapters” that will help you market your smarts, monetize your message, and dra
Are you building a typical team… or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your
One wrong move can undercut your message. Believe it or not, our bodies speak louder than our words. Postures, gestures, and expressions convey reams of information—and often not what you’d expect. A
Hughes, a sales leader and consultant, details a method for business-to-business sales that uses a combination of technology and human engagement, including calling, voicemail, email, text messages
Financial advisors must structure and organize their financial advisory practices so they can grow their business, say Leo and Cmiel. They set out the requirements: formally segmenting clients by
Peel back the cheerful façade that parents present, and you’ll find that many are worried about their teens.Mood swings, impulsiveness, poor judgment, and other problems peak in these years. Add stres
Despite all the high-tech tools available to salespeople, the most personal method still works best.Storytelling packs the emotional punch to turn routine presentations into productive relationships.
With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. The Diversity Training Activity Book addresses
HR consultant and speaker Taylor is a former general counsel and executive with such companies as Blockbuster, Paramount Pictures, and Alamo Rent-A-Car, and was also chair of the Society for Human Res
Martin, a former executive for AT&T and noted business writer, uses interviews with leading marketing innovators to reveal innovative strategies for dealing with fragmented, globalized and technol
In order to succeed in their industries, decision-makers today need to anticipate the future outcomes not only in their own industry but also in society and technology as well. The better their view o
For parents, teachers, and counselors, this guide presents activities to help children ages nine to 13 who have ADD/ADHD improve their learning and behavior without using medications. It also discusse
This critical analysis of the outsourcing of American jobs to overseas competitors warns of the inherent dangers of corporate short term strategies for reducing operating costs, and offers several alt
You’ve done all you can to make sure you love your home -- but now that you’ve decided to sell, you need your potential buyers to love it even more. Home Makeovers That Sell offers everything from las
Withers has some 20 years of experience developing conflict resolution processes in cross-cultural business settings; Lewis is the manager of diversity programs at a leading technology company. Writte
