Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle i
Published on the occasion of the XXIst Congress of the International Society for Photogrammetry and Remote Sensing (ISPRS) in Beiijng, China in 2008, Advances in Photogrammetry, Remote Sensing and Spa
A burial environment is a complex and dynamic system. It plays host to an abundance of interdependent chemical, physical, and biological processes, which are greatly influenced by the inclusion of a b
Born out of the need to recover, analyze, and present physical evidence on thousands of individual victims of large-scale human rights violations, multi-national, multi-disciplinary forensic teams dev
Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level res
The last several decades have demonstrated dramatic technological changes that influence work conditions in all applied domains, including manufacturing, transportation, and human-computer interaction
This comprehensive and unique work considers the various aspects involved in the behaviour of bulk storage structures. It is the accumulation of over 30 years of study, experiments and field measureme
A popular book in its first edition, The Food Chemistry Laboratory: A Manual for Experimental Foods, Dietetics, and Food Scientists, Second Edition continues to provide students with practical knowle
Written by one of the leading experts in the field, Chronic Fatigue Syndrome and the Body's Immune Defense System presents vital new information on a crippling disorder that has the biomedical communi
Written by one of the leading experts in the field, Chronic Fatigue Syndrome and the Body's Immune Defense System presents vital new information on a crippling disorder that has the biomedical communi
This publication is directed at both attorneys and statisticians to ensure they will work together successfully on the application of statistics in the law. Attorneys will learn how best to utilize th
Intended for those who train and handle cadaver dogs, this book also encompasses information for those who work closely with them, such as police, death investigators, and anthropologists. Its interdi
The Concise Dictionary of Medical-Legal Terms: A General Guide to Interpretation and Usage provides an easy-to-use reference to the common words and phrases used in medicine and law. It defines legal
Of the known greenhouse gases, political attention to date has primarily focused on carbon dioxide (CO2), whereby it is assumed that underground storages of crude oil and natural gas through Carbon Ca
This third edition has been extensively updated to provide the gynecologic surgeon with a state-of-the-art and practical resource that can be used to review or learn about commonly performed surgical
This book presents medical students and those preparing for postgraduate examinations with an ideal opportunity to assess their levels of knowledge and understanding in obstetrics and gynaecology, and
Tracking funding is a critical part of the fight against terrorism and as the threat has escalated, so has the development of financial intelligence units (FIUs) designed to investigate suspicious tra
Written to help companies comply with GMP, GLP, and validation requirements imposed by the FDA and regulatory bodies worldwide, Quality Control Training Manual: Comprehensive Training Guide for API, F
What do public administrators and policy analysts have in common? Their work is undertaken within networks formed when different organizations align to accomplish some kind of policy function. To be
Seawater desalination is a coastal-based industry. The growing number of desalination plants worldwide and the increasing size of single facilities emphasises the need for greener desalination technol
Employs a Step-by-Step Modular Approach to Structural ModelingConsidering that wavelet transforms have also proved useful in the solution and analysis of engineering mechanics problems, up to now ther
Demonstrating the breadth and depth of growth in the field since the publication of the popular first edition, Image Analysis, Classification and Change Detection in Remote Sensing, with Algorithms fo
Pollution has accompanied polar exploration since Captain John Davis’ arrival on the Antarctic continent in 1821 and has become an unavoidable consequence of oil spills in our polar regions. For
In early 2007, the Project Management Institute (PMIR) piloted the now highly sought after Program Management Professional (PgMPR) credential, reflecting the growing trend for organizations to coordin
Food is the sustenance of life. But while we understand that a secure supply of food has been affected by many factors over the course of history, we do not often allow ourselves to entertain the idea
The world is ever changing, and a comprehensive understanding of the world will not be achieved without theoretical and methodological advances to decode complex dynamics in human and environmental sy
Changing an organization from a mass manufacturing environment to a lean environment is significant and affects all levels of the company if the implementation is done correctly. Many times, however,
Component failures result from a combination of factors involving materials science, mechanics, thermodynamics, corrosion, and tribology. With the right guidance, you don’t have to be an authority in
Linear models are central to the practice of statistics and form the foundation of a vast range of statistical methodologies. Julian J. Faraway's critically acclaimed Linear Models with R examined reg
An Atlas of the Clinical Microbiology of Infectious Diseases, Volume Two: Viral, Fungal, and Parasitic Agents is the second of a series and partner to Volume One, which deals with Microbiological and
Ten Questions asks the type of questions frequently posed in incident and accident investigations, in people's own practice, in managerial and organizational settings, in policymaking, in classrooms,
Through Global Competitiveness in the Pharmaceutical Industry: The Effect of National Regulatory, Economic, and Market Factors, educators, graduate students, and public policymakers will examine the g
Through Global Competitiveness in the Pharmaceutical Industry: The Effect of National Regulatory, Economic, and Market Factors, educators, graduate students, and public policymakers will examine the g
The second edition of this important text is a compact, easy-to-read reference suitable for all trainee and qualified obstetricians and gynaecologists. This book provides information on the major topi
The issue of risk should be embedded in the mindset of every engineer and manager to improve safety and dependability. Companies can be held accountable by law when a gross failing in health and safe
`A must on the bookshelves of academics and research students working in the cereals area, as well as industrial technologists involved in all aspects of cereal production and processing.' Finlay Mac
With an increasingly aged population, eye diseases are becoming more widespread. Biomaterials have contributed in recent years to numerous medical devices for the restoration of eyesight, improving ma
