Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those r
Using the most unique approach to organizational behavior today, Hellriegel/Slocum's ORGANIZATIONAL BEHAVIOR, 13E equips readers to become high performance managers in today's business world. Readers
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-p