Designed to prepare readers for a successful career as an automotive service consultant, THE SERVICE CONSULTANT: PRINCIPLES OF SERVICE MANAGEMENT AND OWNERSHIP, Second Edition teaches readers how to m
MATH PRINCIPLES FOR FOOD SERVICE OCCUPATIONS, 6E stresses the direct relevance of math skills in the food service industry while teaching the basic math principles that affect everything from basic re
MODERN FOOD SERVICE PURCHASING is designed specifically to provide culinary arts professionals with current, in-depth coverage of the essential concepts of purchasing, storeroom operations, and finan
The Chilton 2010 Chrysler Service Manuals now include even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available to ass
The Chilton 2010 Ford Service Manuals now include even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available to assist
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environme
Chilton's editors have put together current automotive repair information for this 2012 edition Chilton Asian Service manual set. This new five-volume manual set allows users to accurately and efficie
The CHILTON 2010 EUROPEAN SERVICE MANUAL now includes even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available to ass
Chilton 2008 Asian Service Manuals expertly provide the most currently available information to assist you in your daily activities. These new, reliable and comprehensive manuals provide essential in
Chilton 2008 Asian Service Manuals expertly provide the most currently available information to assist you in your daily activities. These new, reliable and comprehensive manuals provide essential in
Chilton 2008 Asian Service Manuals expertly provide the most currently available information to assist you in your daily activities. These new, reliable and comprehensive manuals provide essential in
The Chilton 2008 European Service Manual expertly provides the most currently available information to assist you in your daily activities. This new, reliable and comprehensive manual provides essenti
Chilton 2008 Asian Service Manuals expertly provide the most currently available information to assist you in your daily activities. These new, reliable and comprehensive manuals provide essential in
For Asian Vehicles 1995-2005, the Chilton 2006 Asian Diagnostic Service Manual, Volume 2 provides technicians with the critical diagnostic information they need to accurately identify and solve engine
For Asian Vehicles 1995-2005, the Chilton 2006 Asian Diagnostic Service Manual, Volume 3 provides technicians with the critical diagnostic information they need to accurately identify and solve engine
The Chilton 2006 European Diagnostic Service Manual provides technicians with the critical diagnostic information they need to accurately identify and solve engine performance problems. Clear explanat
Prepare for your future career with HEAVY DUTY TRUCK SYSTEMS, Seventh Edition! This comprehensive, best-selling guide will help you gain the essential knowledge and skills needed to service medium- an
THE WRITER'S HARBRACE HANDBOOK, 6TH EDITION, is grounded in the belief that an understanding of the rhetorical situation--the writer, reader, message, context, and opportunity for writing--provides th
THE WRITER'S HARBRACE HANDBOOK, 6TH EDITION, is grounded in the belief that an understanding of the rhetorical situation--the writer, reader, message, context, and opportunity for writing--provides th
Succeed in your career in the dynamic field of commercial truck engine service with this latest edition of the most comprehensive guide to highway diesel engines and their management systems available
MODERN DIESEL TECHNOLOGY: DIESEL ENGINES, Second Edition, provides a thorough, reader-friendly introduction to diesel engine theory, construction, operation, and service. Combining a simple, straightf
With Dougherty's PSYCHOLOGICAL CONSULTATION AND COLLABORATION IN SCHOOL AND COMMUNITY SETTINGS, 6th Edition, you will see how human service professionals help others work more effectively to fulfill t
The book's theme of increased capacity and responsiveness of state and local government conveys excitement about politics at the grassroots level and is pro public service.
EXCEPTIONAL CHILDREN AND YOUTH, Fifth Edition, provides a concise yet complete introduction to special education for pre-service and in-service teachers. One of the most accessible and readable texts
The Chilton 2012 General Motors Service Manuals now include even better graphics and expanded procedures! Chilton's editors have put together the most current automotive repair information available t
The basic facial is the staple service an esthetician is requested to perform. Basic Facials offers esthetics professionals the hands-on visualization necessary to master the basic facial principles c
The facial is the most requested and commonly practiced service an esthetician will perform. This DVD offers a look at an advanced set of facial treatments. The esthetician will acquire the appropriat
UNDERSTANDING FOOD: PRINCIPLES AND PREPARATION is your introductory guide to learning about foods, food preparation, food service, and food science. Integrating these key topics with relevant informat
The book's theme of increased capacity and responsiveness of state and local government conveys excitement about politics at the grassroots level and is pro public service.
The new, Seventh Edition of RETAILING, like much of retailing itself, has undergone significant changes. In fact, given the influence of the Internet, the continuing growth of the service industry, a
AUTOMOTIVE TECHNOLOGY: A SYSTEMS APPROACH, 5th Edition remains the leading authority on automotive theory, service and repair procedures. The new edition has been updated to include coverage of hybri
Newly expanded and updated to meet the needs of today's technicians, Practical Heating Technology, 2E offers comprehensive, in-depth coverage of modern heating theory, systems, and service. This book
This trusted text provides students who plan to enter government service and those engaged in mid-career education for public administration with a readable and interesting treatment of the field of a
In Marketing Research, the authors offer undergraduate and MBA students a compelling introduction to the field with extensive use of global, technology, service, and small business examples. Distincti
Offering an excellent, client-oriented, results-driven means for studying practice evaluation, this book brings together practice, research, structural change in service delivery, and specific skills
Facials are the core of any aesthetician's practice. Regardless of the type of spa you are working at, facials will be a service that you perform every day. But, there are many different types of faci
Readers learn the craft of designing and building parallel programs?specifically programs that employ multiple processors operating at once to solve a large computational problem?with the clear prese
MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating customers as guests and creating a "WOW" experience f
