Master the modern discipline of Organizational Development (OD), and use it to plan and drive effective change. Organization Development, Third Edition is today's complete overview of the OD dis
Master today’s breakthrough strategy for developing and sustaining high-performance sales teams! Long-time sales team leader Max Cates shows how to go far beyond "old school," "command and contr
Today’s workforces, today’s companies, and today’s business environments have all changed in fundamental ways. There is a “new normal,” and everyone in business knows it.
Everything you need to know to green your business and grow your profit. ‧ The truth about what climate change means for your business ‧ The truth about running lean and green ‧ The truth about fu
We live in a very different world from 1987 when Six Sigma was first introduced by Motorola, and from the early 2000s when the first books on Six Sigma and Lean Six Sigma deployment appeared. How shou
If you're a busy manager, looking for fast, focused guidance on how to make impact now then this book is for you. Discover vital, quick-fix, do-it-now ideas and techniques for instant impact and fast
Praise for The Truth About Identity Theft “This book will open your eyes, scare you smart, and make you think twice. Identity theft can happen to you and this book is a must read. Jim Stickley te
If you're like most people, you've had good bosses and bad bosses. Some bosses have inspired you. Others have caused you to scratch your head and think, How did HE get to be in charge? But you may not
For nonprofits leadership transitions are a time of exceptionally high risk. Here, three internationally-respected experts show how to systematically identify, introduce, support, and monitor leaders
"Extremely valuable for any company doing business in China. Thoroughly sets out the context and practical approach that every executive needs to know." Edward Radcliffe, Partner, Vermilion Partners,
This book provides the blueprint for implementation, breaking down barriers, and the steps required to integrate sustainability successfully into any business. It is laid out in easily digestibl
USE DISRUPTION TO YOUR ADVANTAGE – MAKE IT AN OPPORTUNITY Ready for Disruption paints a complete picture of the major disruptive forces currently facing us - defining them, mapping them out and
Everything you must know to optimize your search ads, increase your profits, and help customers find exactly what they’re searching for ‧ The truth about the search tax ‧ The truth about c
Enabling readers to acquire the basic techniques and skills required to get the persuasive results they seek. A jargon-free, practical guide to the art of successful persuasion, readers will learn e
‘This book is packed full of little gems which will help managers at all levels be at their best – a must read.’ Debbie Niven, Director and Co-founder of Momentum Training & Management Consultants
“Rebecca’s book is chapter-by-chapter gold for anyone who needs to understand how we find information on the Web.” Kevin M. Ryan, Motivity Marketing, Inc., and Chairman of Search Engine Strategies Ad
Financial measures are critical for business success, and understanding them is vital for anyone who wants to progress as a manager. Business ratios may scare some people. But her's the good news: the
What do you really do when you shop? The answers are fascinating and, for retailers, they're cash in the bank. InInside the Mind of the Shopper: The Science of Retailing, world-renowned retail consult
ARE YOU USING THE BEST CREATIVE THINKING TOOLS? Brainstorming is the go-to method for generating ideas and solutions in teams, but it’s been proven to be ineffective for over 50 years. The Idea Gen
In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the a
""The Coming China Wars" is a gripping, fact-filled account of the dark side of China's rise that will be of interest to anyone interested in this complex and fascinating country. Navarro issues a cal
