The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-ho
This practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for
An effective visual communication system can help manufacturing employees eliminate significant waste from daily tasks. From work-zone color coding to posted metrics, visual controls clarify and simpl
Three years in its creation, Comprehensive Healthcare for the U.S.: An Idealized Model brings together contributions from physicians, nurses, administrators, and social workers from around the globe t
With three decades of experience in a variety of healthcare, pharmaceutical, and biotechnology firms, respected healthcare consultant, Kim Slocum applies a uniquely broad viewpoint to the U.S. healthc
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lea
Freedom from Command and Control: Rethinking Management for Lean Service, by John Seddon, applies the Toyota Production System (TPS) to service organizations. It explains how the traditional command-
Agilent Technologies, formerly Hewlett-Packard's Test and Measurement Division, operates an integrated circuit fabrication plant in Fort Collins, Colorado. Guided by Masaji Taijiri, the author of 7 St
Focused Equipment Improvement (FEI) is one of the pillars of TPM. This book gives shopfloor TPM teams, including production workers, maintenance technicians, engineers, and managers, a strong framewo
This book describes what could be termed n 'engineering development secret' -- the creation and application of visible knowledge to propel effective product development. Visible knowledge is a tool ne
The VSM Office Participant Workbook is designed to be used during the Value Stream Mapping Office Workshop. This workbook systematically follows the trainer through the presentation and workshop. The
Updated with new information, illustrations, and leadership tools, Leading the Lean Enterprise Transformation, Second Edition describes how the metrics used by Toyota drive every line item in a financ
The third book in the Healthcare Payment Systems series, Prospective Payment Systems examines the various types of prospective payment systems (PPS) used by healthcare providers and third-party payers
The study of discourse has spanned many disciplines and is of particular interest to aphasiologists. In recent years, discourse abilities in aphasia have garnered more attention. Within this iss
In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department e
For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase wor
Designed for easy reference, this concise manual provides hospital board members and executives with practical guidance on how to become actively engaged in the transformation of their organization. I
Autonomous maintenance is an especially important pillar of Total Productive Maintenance (TPM) because it enlists the intelligence and skills of the people who are most familiar with factory machines-
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. While the authors employ statistical tools, these are rooted in practical ex
Increase Profitability and Decrease Liability with 5S A criticalyet often overlooked area in the visual workplace is the concept of continuous improvement. In this important work, JIT expert Hiroyu
This third edition to the award-winning book is a straightforward view of a clinical data warehouse development project, from inception through implementation and follow-up. Through first-hand experie
This book focuses on the operational and clinical strategies needed to improve care of Emergency Psychiatric patients. Boarding of psychiatric patients in ED’s is recognized as a national crisis. The
Visual Workplace/Visual Thinking (VWVT) was written by the acknowledged leading expert in workplace visuality. Though other books touch upon visual workplace tools and practices, no other author has a
The elimination of wastes is paramount to Kaizen and continuous improvement, but it encompasses more than simply removing physical waste within a physical process. Every frivolous movement of a person
When it comes to managing setup reduction within your organization, having the right guide to communicate and train employees in the concept is paramount. Enna's SMED Quick Changeover Facilitator Guid
The 5S Participant Workbook is to be used during the 5S Workshop. These workbooks allow participants to systematically follow the facilitator through the 5S presentation and workshop. This workbook wi
An accessible primer, Electronic Health Record: A Systems Analysis of the Medications Domain introduces the tools and methodology of Structured Systems Analysis as well as the nuances of the Medicatio
Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the L
Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing be
Essentials for the Improvement of Healthcare Using Lean & Six Sigma is all about real and immediate quality improvement. Written by D.H. Stamatis, a renowned expert in organizational development a
Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training cou
In the tradition of Taoist philosophers and Zen masters, Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. Sometimes enigmatic, sometimes funny, but alw
Louis explains how companies can design and implement a kanban system, including how to select appropriate techniques based on environmental factors. He provides an overview of the system, design cate
The benefits of advanced manufacturing methods can't be realized until they're practiced consistently and proficiently by your entire workforce. Here's a simple, low-cost way to get everyone on board
Using clear and simple exercises adapted for leadership development from the world-renowned Meisner Technique, The Authentic Leader will help you discover first-hand what it means to build your authen
Using clear and simple exercises adapted for leadership development from the world-renowned Meisner Technique, The Authentic Leader will help you discover first-hand what it means to build your authen
A revolution is transforming the $10 trillion healthcare landscape. Spurred by new laws, new data, and new analytical tools, the way care is delivered is changing radically. Healthcare was once charac
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto
Enna's 5S Facilitator Guide is designed with the worker in mind and for performance of the workshop in-house. When it comes to managing sustainable change within your organization effective communicat
Lean TRIZ is a new workshop-based process that brings together teams to focus on specific processes, evolutionary product designs, and improvement opportunities. It combines the insight of TRIZ with t
