From the UN Department of Peacekeeping Operations to the NATO International Staff and the European External Action Service, international bureaucrats make decisions that affect life and death. In carr
This edited collection speaks to what can be done to effectively intervene to end violence in families. Including contributions from both researchers and practitioners, chapters describe service innov
Math Instruction for Students with Learning Problems provides a research-based approach to mathematics instruction designed to build confidence and competence in pre- and in-service PreK-12 teachers.
In this book, Dirk Remley applies his model of integrating multimodal rhetorical theory and multi-sensory neural processing theory pertaining to cognition and learning to multimodal persuasive message
In an earlier era, the communication field was dominated by the study of mediated and unmediated message effects during which considerable research focused on the attitudinal and action consequences o
Electronic and Electrical Servicing provides a thorough grounding in the electronics and electrical principles required by service engineers servicing home entertainment equipment such as TVs, CD and
Movies matter – that is the message of Reel to Real, bell hooks’ classic collection of essays on film. They matter on a personal level, providing us with unforgettable moments, even life-changin
The first edition of People in Crisis, published in 1978, established success as a comprehensive and user-friendly text for health and social service professionals. The book and its following inc
Written as a resource for both pre-service and in-service educators, this theory-to-practice book focuses on the foundations and applications of constructivism applied to the teaching and learning of
Explains how the best laid plans of US military strategists were scrambled by such factors as coalition politics, inter-service disputes, disagreements between field commanders and Washington, logisti
Although co-design has been practised in new service and product development for some years, it has only recently begun to appear in the burgeoning field of social innovation. It appears to be well-at
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require.
Even if we don’t realise it, most of us are now familiar with the idea of ‘emotional labour’; that ‘service with a smile’ which everyone from cabin crew to restaurant or call centre staff is expected
Environmental life cycle assessment is often thought of as cradle to grave and therefore as the most complete accounting of the environmental costs and benefits of a product or service. However, as an
