THE ULTIMATE SALES BOOK gives you everything you need to succeed in sales and account management. It is a dynamic collection of essential skills covering the topics that will help you make a seismic i
Sunday: Write a speech to which people will want to listen that is well-researched, uses stimulating content and is tailored to the needs of the audience Monday: Learn how to use effective speaking te
The ability to write a successful business plan is crucial to anyone who wants to advance their career. Written by Iain Maitland, a leading expert on appraisals as both a coach and a practitioner, thi
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Do you have a compelling vision for a story set in the past? Are you inspired by novelists such as Hilary Mantel and Philippa Gregory? Get Started in Writing Historical Fiction is designed for anyone
The ability to write great copy is crucial to anyone who wants to advance their career. Written by Robert Ashton, a leading expert on copywriting as both a coach and a practitioner, this book quickly
Effective negotiation skills just got easier There was a time, not that long ago, when negotiation was seen, in the main, as the province of industrial relations folk and car-sales advisers. But, no l
The ability to negotiate brilliantly is crucial to anyone who wants to advance their career. And the most experienced negotiators are the ones who are most aware that they have more to learn. The 'in
Using authentic conversations between native speakers as a basis, this course will help you to improve and build upon the language you already have so that you develop your skills to a level where you
The ability to research the market for a product or service is crucial for anyone who wants to advance their career. Written by Judy Bartkowiak, a leading expert on market research as both a coach and
The ability to work successfully with your line manager is vital to anyone who wants to advance their career. Written by Sandi Mann, a leading expert on managing upwards as both a coach and a practiti
Coaching just got easier In recent years the idea of coaching and the role of coach have made the journey from the sports field, via Human Resources, to become part of everyday managerial life. The te
In today's working environment, which is changing faster than ever, the skills and knowledge associated with an MBA are hugely valuable. But you don?t need to take out a mortgage in order to to speak
Commissioning editors say good dialogue is one of the first things that make a book stand out from the crowd - and similarly, that clunky direct speech is one of the first things that will send a book
Learn in a week what the experts learn about appraisals in a lifetime. The ability to give a successful appraisal is crucial to anyone who wants to advance their career and get the best from their tea
Are you thinking of starting a food blog, or have you always wanted to promote and distribute your own recipes? Would you like to be the next Nigel Slater or Jay Rayner?This is an engaging, enlighteni
This new edition of an acclaimed guide to writing a novel helps you if you are just at the very beginning of your writing journey, showing you how to gain confidence and find inspiration. A classic bo
Every year, more than 40,000 people climb Mount Kilimanjaro and millions head for the great outdoors every weekend. If you are one of them, would you know what to do if you got stranded or hurt? THE S
Everyone feels anxious from time to time, and worry is a natural part of life. But it is all too common to allow concerns about our health, our security, our relationships or our place in the world to
In today's working environment, which is changing faster than ever, resilience is more than a buzzword. It is a vital skill to help you survive and get ahead in your career. Executive coach and author