Cloud computing has proven to be a successful paradigm of service-oriented computing, and has revolutionized the way computing infrastructures are abstracted and used. By means of cloud computing tech
Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals
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As a quarry for data, testing-ground for theory and site of investigation, history has been one of the unacknowledged partners of International Relations. The last two decades has witnessed both a sub
This book presents a comprehensive and novel adaptive enterprise service systems approach to adapting, defining, operating, managing and supporting (ADOMS) the adaptive cloud enterprise architecture.
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New Features1.The hypothesis testing procedure has been expanded to six steps in Chapter 10, emphasizing the interpretation of test results. 2.Revised example/solution sections are included in several
Table of Contents: 1. Data and Distributions 2. Numerical Summary Measures 3. Bivariate and Multivariate Data 4. Obtaining Data 5. Probability and Sampling Distributions 6. Quality and Reliability 7. Estimation and Statistical Intervals 8. Testing Statistical Hypotheses 9. The Analysis of Variance 10. Experimental Design 11. Inferential Methods in Regression and Correlation
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What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of th
Level: A1, A2 & B1DescriptionCareer Paths: Flight Attendant is a new educational resource for cabin crew professionals who want to improve their English communication in a work environment. Incorp
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This book presents a road map for applying the stages in conceptualization, evaluation, and testing of biomedical devices in a systematic order of approach, leading to solutions for medical problems w
This is a collection of articles on fundamental physical principles and methods, the topics ranging from matrix models, random surfaces, quantum dots and rings, to black holes, cosmology and testing o
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This volume introduces a new concept, 'criterial features', for the learning, teaching and testing of English as a second language. The work is based on research conducted within the English Profile P
This is a concise but comprehensive textbook for plastic surgery residents reviewing for in-service and certifying examinations as well as practicing plastic surgeons preparing for Maintenance of Cert
"This collection of original articles provides language teachers with a theoretical background of key issues associated with language testing as well as practical advice on how to improve the effectiv
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Evidence-Based Orthodontics satisfies the educational demands of orthodontics, which demands the integration of the best research evidence with the clinician’s expertise and the patient’s unique value
