There's a reason they call it a convenience store- because it's convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at
Every time you communicate, you're doing it for a reason: you want someone to understand something, do something, or change something. You're trying to make a point. But the only way to make a point i
In the new Royal Spyness Mystery from the New York Times best-selling author of Crowned and Dangerous, Lady Georgiana Rannoch juggles secret missions from the queen, Darcy, and her mother. But it's al
Eckhart Tolle tells us that every encounter we have with another human being offers the opportunity for profound connection and transformation. For those who’ve made it their life’s work to help other
Lara Madigan has a gift for finding your soulmate--your canine soul mate, that is. A dog trainer with a soft spot for strays, she’s found the perfect home for sulky Shih Tzus and diabolical Dalmatian
Millions of people have, at some point in their lives, waited tables. Some did it only in college or got out by sheer determination, good luck...or suicide. Others took it on as permanent employment.
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consis
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can commu
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can commu
Their stories needed to be told. And classmates working together, under a blanket of trust and friendship, was the only way to allow people to open up. It was a three year journey into the hearts and
The Imperium: a million worlds, trillions upon trillions of humans and aliens, an empire that dominates half the galaxy... an empire that is falling into chaos, revolution and civil war. Only a handfu
A guide to refocusing your business on those who matter most: customers and employees.Technology and social media tools have made it easier than ever for companies to communicate with consumers. They
A Maine minister recounts the wrenching loss of her first husband, her remarriage, and her joyful years of raising a blended family before confronting fears surrounding her son's decision to enlist in
Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls “Zombie Loyalists,” fervent fans that help companies massively increase their cu
Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls “Zombie Loyalists,” fervent fans that help companies massively increase their cu
Maybe you’re troubled by the disconnect between the words you speak and the life you live. Maybe you’d like to see your faith become more active and life-changing in the world around you. Pastor Kerry
A retired, high-ranking U.S. Marshal sets his own experiences within the long history of the oldest, most effective, and most dangerous branch of American law enforcement.
Stewardship was a provocative, even revolutionary, book when the first edition was published twenty years ago, and it remains as relevant and radical today as it was then. We still face the challenge
The author, a Navy SEAL, returned from his star-crossed mission in Afghanistan with his bones shattered and his heart broken. So many had given their lives to save him, and he would have readily done
Don't just think of an elevator speech as a generic tool you use in chance moments--consider the concept as a strategy to manage multiple talking points and to communicate more complex idea's as well.
Navy SEAL Marcus Luttrell returned from his star-crossed mission in Afghanistan with his bones shattered and his heart broken. So many had given their lives to save him-and he would have readily done
A Heart-Centered Spiritual Classic for Your Ever-Changing LifeThe Bhagavad Gita is a gem so precious in India's spiritual treasury that many regard it not as a volume of sacred verse, but as a living
It's Tim's birthday. Instead of a package, Tim gets a mysterious letter -- written in code! It begins: "When the moon comes up , look for the biggest star." Tim -- and the reader -- are off, following
An audio Bible?that penetrates our hearts and minds, transforming us day by day into the person God desires us to be. Written in the same kind of language you use to talk with friends, write letters,
Donald Trump and Robert Kiyosaki are both concerned. Their concern is that the rich are getting richer but America is getting poorer. Like the polar ice caps, the middle class is disappearing. Americ
Millions of readers have turned to Elaine Pagels for her clear and insightful books about the Gnostic Gospels-the teachings of Jesus that have been lost for centuries. Sounds True is proud to present
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute eff
This marketing classic has been expanded to include new commentary, new illustrations, and a bonus book: The 11 Immutable Laws of Internet BrandingSmart and accessible, The 22 Immutable Laws of Brandi
From New York Times best-selling author and award-winning reporter Ronald Kessler, The First Family Detail tells eye-opening, behind-the-scenes stories from Secret Service agents about presidents and
Skillfully read by DJ, MTV News reporter, and radio host Sway Calloway, whose effortless style and distinct voice perfectly capture John's message, and featuring a customized introduction from the aut
