Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technol
Chronicles, in "instant message" format, the day-to-day experiences, feelings, and plans of three fifteen-year-old girls--Zoe, Maddie, and Angela--as they begin tenth grade. By the author of Kissing K
This study utilizes the perceptions of criminal investigators of the Immigration and Naturalization Service (INS) to describe the normative structure of an organization in its social context. The lega
Responding to the current interest in preventive diplomacy and post-conflict peace building, Smith (international service, American U.) explores how the teaching of history can reduce conflict by inte
Geodemographic classification is ‘big business’ in the marketing and service sector industries, and in public policy there has also been a resurgence of interest in neighbourhood initiativ
Who was the real Jesus? What was the original message of the charismatic Jewish healer and moralist who changed the world? Renowned biblical scholar Geza Vermes distils a lifetime's knowledge to exam
This senior undergraduate textbook explains how computers share, protect, and use data in an environment where the location is not fixed. It discusses agents and service discovery for middleware, prot
The studies in this volume explore needs analysis in the public, vocational and academic sectors, in contexts ranging from service encounters in coffee shops to foreign language needs assessment in th
'Globalization and Belonging's headline message - that place matters, that locality remains vital to people, is arresting' - Frank Webster, Professor of Sociology, City University, London Drawing on l
In this advanced textbook, Aggelou (Greek Institute of Technology) addresses the technical challenges posed by ensuring effective routing, energy-efficient protocols, and quality of service support in
Written as a resource for both pre-service and in-service educators, this theory-to-practice book focuses on the foundations and applications of constructivism applied to the teaching and learning of
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a
The Stupa of Borobudur in Java is one of the architectural wonders of the world, designed as both a mandala and as an aid for the Buddhist pilgrim that can be read as a holy book. It has inspired Anne
What is this book about? Expert One-on-One J2EE Development without EJB shows Java developers and architects how to build robust J2EE applications without having to use Enterprise JavaBeans (EJB). Th
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service
Critical Literacy: Enhancing Students? Comprehension of TextA resource to help teachers guide and extend students? thinking and learning through a critical look at author?s purpose and message and mak
A critical characteristic of human service organizations is their capacity to learn from experience and to adapt continuously to changing external conditions such as downward pressure on resources, co
For author Philippe de Vosjoli, ?art is the actualization of a personal vision or message,” and de Vosjoli’s passion is snakes, which he believes are among the most beautiful animals on earth. Incorpo
Red punch, tubas blasting, and iguanas. While they might seem unrelated to the Bible, this book gathers them together and, between snickers, presents a serious message of how kids can pass along the m
Florio and Miller (both technical service group leaders for King Industries, a manufacturer of specialty chemicals for the paint and coating industry) present 16 papers that together are intended to s
Chronicles, in "instant message" format, the day-to-day experiences, feelings, and plans of three fifteen-year-old girls--Zoe, Maddie, and Angela--as they begin tenth grade. By the author of Kissing K
A valuable guide to making technology work for your businessNow that the Internet bubble has burst, financial service professionals are looking for more realistic ways to use technology to their advan
Algorithmic Graph Theory and Perfect Graphs, first published in 1980, has become the classic introduction to the field. This new Annals edition continues to convey the message that intersection graph
Voice of Reason is a breath of fresh air in today’s toxic political climate, offering a positive message in dark times: that with reason, common sense, and pragmatism, we can find common ground
A refreshing message ... from someone who has fought many corporate wars. -- The New York TimesIn Career Warfare, David F. D’Alessandro, the bestselling author of Brand Warfare, has written a business
Emphasizing the need for collaboration and cooperation across medical, education, rehabilitation, and social service disciplines, this volume provides a primary reference tool for those engaged in wor
Awaken your Java programming skills by learning to apply the Struts framework. Get a fresh approach to learning Struts with a book that gives you a hands-on approach and step-by-step examples that suc
This helpful guide presents a concise yet comprehensive overview of classroom management. With an emphasis on preparing for the start of the school year, the author provides pre-service teachers with
HMS Belfast was the largest British cruiser of the Second World War and saw distinguished service throughout the conflict, including playing a major part in the destruction of the German battlecruiser
What is this book about?The Apache Software Foundation's Jakarta Struts remains the most popular Java framework for building enterprise-level Web applications. In the first book to cover the extensive
Introduces the integrated Java development and deployment environment, offering an object-oriented approach to building Web and database applications, with detailed information on JDeveloper 9i IDE, g
Offers detailed information on Java 2 micro edition (J2ME), web services, personal digital assistant (PDA), and cellular phone application development. The author explains how J2ME addresses the need
Recent discussion of democratization in Africa has focused primarily on the reform of formal state institutions: the public service, the judiciary, and the legislature. Similarly, both scholars and ac
