The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments acros
This volume analyses and presents the results of the trade, service and financial operations between any given country and the rest of the world. Among other issues the volume discusses tax measures o
Acclaimed as the "the most objective prosecutors in the world", the German prosecution service has long attracted the attention in the past of comparative law scholars. At first glance, the institutio
This book contains the proceedings of the five high-quality workshops organized at the Second European Conference on Service-Oriented and Cloud Computing, ESOCC 2013, held in Malaga, Spain, in Septemb
Pro JSF and HTML5 shows you how to leverage the full potential of JavaServer Faces (JSF) and HTML5. This book is for Java developers who aspire to build sophisticated, enterprise-grade web experiences
As the National Park Service prepares for its centennial in 2016, this book provides an in-depth analysis of the role of philanthropy in national parks, with a focus on non-profit organizations known
The report investigates the barriers that service-disabled veteran-owned small businesses may face when attempting to contract with the federal government and the Department of Defense.
Have you ever noticed that most of the advice about creating great customer service comes from the world of big business? It suggests that in order to develop excellence you need to learn from global
This ethnography describes and explains how Mennonite Disaster Service, following a well-established tradition of helping their neighbors, organized volunteer efforts for the 2005 and 2008 Gulf Coast
Painstakingly researched by an authority on the history of the Secret Service and based on primary, firsthand accounts from more than 80 former agents, White House aides, and family members, this is t
"This book systematically investigates the sequential deployment of responses to requests in telephone service encounters in British English, German and Italian.Varcasia describes and defines conversa
This fully updated and revised edition of a classic guide to grant writing for health and human service professionals reflects the two major changes in the field: new NIH application processes and an
Presents the life of the Secret Service agent responsible for saving President Ronald Reagan from an assassin's bullet in 1981, documenting the influences that prepared him for a life of protecting ot
Asked by Goose to give a message to Bear, Fox forgets to pass along the message and inadvertently triggers a series of more problems than she ever could have imagined, a situation that imparts importa
This book contains mainly the selected papers of the First International Workshop on Medical and Service Robots, held in Cluj-Napoca, Romania, in 2012. The high quality of the scientific contributions
"This book celebrates the University of Notre Dame's Hesburgh Library and its fifty years as a place of evolving service, powerful symbolism, and collaboration. It tells the history of the Library in
Benedetta Brevini investigates the extent to which a Public Service Broadcasting (PSB) ethos has been extended to the online world in Europe. She examines the most significant policy initiatives carri
Offers a "whole person" approach to customer service that demonstrates how good customer relations grow from employee beliefs about who they are and what it is possible to achieve, defining principles
The Fire Service Instructor: Principles and Practice, Second Edition Student Workbook is designed to encourage critical thinking and aid comprehension of course material through use of the following m
"Designed to support both teachers and university-based tutors in mentoring pre-service and newly qualified mathematics teachers at both primary and secondary levels, Mentoring Mathematics Teachers of
"Designed to support both teachers and university-based tutors in mentoring pre-service and newly qualified mathematics teachers at both primary and secondary levels, Mentoring Mathematics Teachers of
What are you waiting for? Let the amazement begin!The best of the best know that no matter how great the product or service, getting and keeping customers requires delivering an amazing experience, ev
JSP是Java Server Pages的縮寫，是一種以Java語言為架構的交互式服務器網頁編程技術，它整合了Java平臺下的各種組件，並且承襲 Java以面向對象理論為中心的設計架構，如此的特性讓 JSP可以製作出功能更為多樣的交互式網頁。本書為JSP人門讀者所設計，從基礎JSP環境的構建、語法、JSP網頁架構剖析到Java特性與數據庫技術的整合應用，逐步向讀者詳解建立開發JSP系統所需的各種
This volume investigates the future of public service reform in the UK. Containing original research from some of the UK's leading political thinkers, it explores the interface between citizens, the s
This book constitutes the refereed proceedings of the Second European Conference on Service-Oriented and Cloud Computing, ESOCC 2013, held in Malaga, Spain, in September 2013. The 11 full papers prese
Mental Health Service Users in Research explores the sociological use of autobiography, examining how our identity shapes the knowledge we produce. The contributors—many of whom are former or current
Art at the Service of War is the story of how artists as diverse as modernist Paul Nash, the revolutionary Vorticist Wyndham Lewis, and young Canadians such as A.Y. Jackson came to paint Canada’s war.
In 1993, Alan J. Dixon’s political career came to an end with a defeat—the first one in his forty-three years of elected service. Beginning his legislative career in 1950 as a Democrat in the Illinois
Art at the Service of War is the story of how artists as diverse as modernist Paul Nash, the revolutionary Vorticist Wyndham Lewis, and young Canadians such as A.Y. Jackson came to paint Canada’s war.
