Shoppers

"Perfection is not the basis of what I'm talking about," says a member of the Cassandra family, which forms the center of Denis Johnson's plays, Hellhound on My Trail and Shoppers Carried by Escalator

Topsy and Tim help Mum and Dad with the shopping. Another fun and colourful Topsy and Tim storybook

Entrepreneur’s expert Internet sellersreveal how you could be a savvy Internet buyerA comprehensive guide to buying on the Internet,Online Shopper’s Survival Kit will teach you how to eff

Shopping has a lot in common with sex. Just about everybody does it. Some people brag about how well they do it. Some keep it a secret. And both provide ample opportunities to make foolish choice

From China to India to Nigeria, e-commerce is entering a golden era in countries that were long left out of the e-commerce gold rush experienced in the West. If the story of the first twenty years of

From China to India to Nigeria, e-commerce is entering a golden era in countries that were long left out of the e-commerce gold rush experienced in the West. If the story of the first twenty years of

An insightful, practical guide to e-commerce in emerging markets--and how to profit from their explosive boom. From China to India to Nigeria, e-commerce is entering a golden era in countries that wer

From China to India to Nigeria, e-commerce is entering a golden era in countries that were long left out of the e-commerce gold rush experienced in the West. If the story of the first twenty years of

The growing phenomenon of showrooming plagues sales managers and small retailers in ever increasing numbers as technology has evolved to create smarter and more empowered consumers. Showrooming refers

Entering the crazy world of couponing can literally change your life and your lifestyle! You’ll start making ends meet, pay off your debt, create a financial cushion, and feel freer and happier than y

The journey to purchase for the family shop or the B2B buyer is impacted by media, advice, packaging and trial. The sales and marketing challenge is what to say, and where to say it. Shoppernomics, ba

""A crash course in making mobile work. The Impulse Economy is a must read" (Shelly Palmer, NBC Universal host, leading author and blogger on digital media).We live in a world where our mobile devices

Aimed at digital marketers, this guide explains the strategy known as “retargeting” and describes how to stay ahead of potential customers who leave a website and convince them to come back and make a

"It's what everyone's after: a formula for being successful and having fun at the same time. Harry has a very engaging way of illuminating the path to high-performance selling. This book is a must-rea

How women in turn-of-the-century Chicago used their consumer power to challenge male domination of public spaces and stake their own claim to downtown.Popular culture assumes that women are born to sh

Why the luxury market's fate rests in Chinese walletsThe media has negatively focused on the Chinese political administration clamping down on gifting. Observers have come to doubt the strength of Chi

Politics and culture, culture and politics. They’ve never been normal in America, but today they’re weirder than ever. Millionaire populists like Bill O’Reilly and Michael Moore dominate a political s

作者哈利‧佛里曼是國際知名的銷售大師，在零售的技巧和營運管理方面，是全世界最受歡迎的演講者和顧問，全球已有超過500,000家零售商，採用他獨創的銷售及管理培訓系統，包括卡地亞（Cartier）、賀曼公司（Hallmark）、高級巧克力品牌Godiva等等。本書是他40餘年銷售經驗的集大成，也是超實用的業務成交指南！看懂顧客的心理，加上這套銷售理論，保證你的業績突飛猛進！ 這是一本具有神奇魔力的書！如何快速地說服客戶，讓他們從抗拒變成無條件相信你？如何深入顧客的大腦，見招拆招，讓他們主動打開錢包？開場白最重要，你的第一句話該怎麼說？如何「消解」顧客的防禦盾牌？為了找出顧客真正的需求以及購買原因，你應該問哪些問題？——問答讚技巧如何營造氣氛，讓顧客感覺很放鬆、舒服？如何把握展示商品的機會，讓顧客變常客？——FABG（特點－優點－價值－反問）如何「附加銷售」，讓顧客買更多？當顧客要求打折，你如何應對？如何贏得顧客信任，並看出潛在的購買訊號？——15個重要的購買訊號只賣產品的銷售員，和創造千萬收入的銷售員，差別在哪裡？總之，顧客會買的原因只有兩個：信任和價值最重要的是：任何銷售技巧，都比不過你對成交的渴望！ 無論你是個人、業務主管，或是店裡的店員、店長，本書就是你的銷售聖經！不管你的店賣什麼，能把商品賣出去的是你——銷售員。顧客面對店裡琳琅滿目的商品時，你和他們建立起的關係能夠創造強有力且可獲利的銷售。你與顧客交流的能力，決定了他們會不會買。本書中的銷售技巧，是一種易學、能獲利的系統性方法（例如顧客服務的20條黃金法則、七步成交法、問答讚技巧、FABG、10種基本成交技巧、15個重要的購買訊號），能讓你的業績飆升！零售業大師哈利‧佛里曼將他本人的實戰經驗，已證明有效的技巧和方法，歸納於這本書中，還有許多銷售實例、令人振奮的故事。藉由學習書中的技巧，你不必花無數個小時嘗試錯誤，直接採用最有效的方法，就能把業績做得更好。如今網路上資訊爆炸，消費者有太多選擇，但是人與人互動的理解與影響力，仍是不可取代的。採用本書真正高效的方法，能讓你的業績提升再提升！ 各界好評：我想向任何零售領域的從業人員推薦這本書，除了我的競爭對手以外。——霍華‧芬曼（Howard Fineman），愛室麗家居（Ashley Furniture）創辦人 這本書的內容如

How humans became so dependent on things and how this need has grown dangerously out of control. Over three million years ago, our ancient ancestors realized that rocks could be broken into sharp-edged objects for slicing meat, making the first knives. This discovery resulted in a good meal and eventually changed the fate of our species and our planet. With So Much Stuff, archaeologist Chip Colwell sets out to investigate why humankind went from self-sufficient primates to nonstop shoppers, from needing nothing to needing everything. Along the way, he uncovers spectacular and strange points around the world--an Italian cave with the world's first known painted art, a Hong Kong skyscraper where a priestess channels the gods, and a mountain of trash that rivals the Statue of Liberty. Through these examples, Colwell shows how humanity took three leaps that led to stuff becoming inseparable from our lives, inspiring a love affair with things that may lead to our downfall. Now, as landfil

From Grant Ginder, the author of The People We Hate at the Wedding, soon to be a major motion picture starring Kristen Bell, Allison Janney and Ben Platt, comes a poignant, funny, and slyly beguiling novel which proves that, like democracy, family is a messy and fragile thing ―perfect for fans of Veep’s biting humor, the family drama of Succession, and the joys of Kevin Wilson’s Nothing to See Here.Nancy Harrison is running for Senate, and she’s going to win, goddamnit. Not that that’s her slogan, although it could be. She’s said all the right things. Passed all the right legislation. Chapped her lips kissing babies. There’s just one problem: her grown children.Greta and Nick Harrison are adrift. Nick is floundering in his attempts to write a musical about the life of Joan Didion (called Hello to All That!). And then there’s his little sister Greta. Smart, pretty, and completely unmotivated, allowing her life to pass her by like the shoppers at the Apple store where she works.One morni

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted―“Arriving Today”―in this eye-opening investigation into the n

Religious pluralism, as encountered in multi-faith settings such as Nigeria's biggest city Lagos, challenges much of what we have long taken for granted about religion, including the ready-made binaries of Christianity versus Islam, religion versus secularism, religious monism versus polytheism, and tradition versus modernity. In this book, Marloes Janson offers a rich ethnography of religions, religious pluralism and practice in Lagos, analysing how so-called 'religious shoppers' cross religious boundaries, and the coexistence of different religious traditions where practitioners engage with these simultaneously. Prompted to develop a broader conception of religion that shifts from a narrow analysis of religious traditions as mutually exclusive, Janson instead offers a perspective that focuses on the complex dynamics of their actual entanglements. Including real-life examples to illustrate religion in Lagos through religious practice and lived experiences, this study takes account of

A gift that brings the family together, this puzzle features the art of Pendleton Woolen Mills, a brand beloved for over 150 years.Showcasing a patchwork of Pendleton's iconic designs, this puzzle is as fun to complete as it is stunning to display. The finished 1000-piece puzzle measures 25 x 20 in. (63.5 x 51 cm), and the box includes an insert featuring the puzzle image.• CLASSIC GIFT: This puzzle merges a classic pastime with a classic look, and makes a great gift for everyone who loves Pendleton and timeless analog entertainment.• PERFECT STAY-AT-HOME ACTIVITY: This collage of patterns is engrossing and fun: a great way to unwind and de-stress solo, or a fun activity to share with friends and family.• DISTINCTIVE BRAND: For generations, Pendleton products have been known for woolens of exceptional craftsmanship and iconic pattern designs.Perfect for:• Pendleton devotees• Gift shoppers (great for holiday, housewarming, birthday)• Puzzlers looking for a new challenge

The real-life inspiration for The One and Only Ivan. A gorilla captured as a baby, Ivan was brought to a Tacoma, Washington mall to attract shoppers. Gradually, public pressure built until a better wa

Demonstrating how retailers can tap into shoppers’ needs for variety without increasing complexity and stress, this innovative book combines cutting-edge research with hands-on, practical frameworks.E

The delight of Christmas shoppers at the unveiling of a London department store’s famous window display turns to horror when one of the mannequins is discovered to be a dead body…

Picture a familiar scene: long lines of shoppers waiting to check out at the grocery store, carts filled to the brim with the week’s food. While many might wonder what is in each cart, Andrew Wa

Picture a familiar scene: long lines of shoppers waiting to check out at the grocery store, carts filled to the brim with the week’s food. While many might wonder what is in each cart, Andrew Wa

Concept stores are all about discovery and experience, creating a unique retail environment where shoppers can explore a new vision for consumer culture. Hyper-curated, many emphasize quality over qua

Dayton's was in its prime, the new Nicollet Mall was full of people, the Foshay Tower was still king, and the IDS Center was beginning its rise. Bustling sidewalks teemed with shoppers and businessmen

On the morning of June 5, 2013, early-bird shoppers and employees at a Philadelphia Salvation Army thrift store were buried alive.For weeks before the collapse, contractors had worked on a demolition