Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed, and they serve as an essential communications tool for non participants. In addition, the act
From bestselling author Michael Armstrong comes a new edition of the business staple, How to Manage People. Providing valuable insight into the skills required to be an effective manager, this one-sto
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoi
Many people find it hard to get on top of their workload. They constantly bounce from one task to another and struggle to prioritize, which can have a serious impact on productivity. How to Organize Y
Excellent communication skills are vital in today's workplace. Whether keeping the interest of a large audience or impressing a potential employer, sounding the part is key. This fourth edition of Imp
Starting with the premise that there's only one chance to make a good impression, How to Write a Business Plan covers all the issues involved in producing a business plan – from profiling competitors
A good marketing plan is at the core of every successful business, but it is often difficult to know how create a plan that is workable and will deliver the required results. How to Write a Marketing
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awk
Line managers and leaders of all levels need to ensure that problems are solved in the optimal way and that the ideas and innovations for tomorrow's business flow freely. Decision Making and Prob
Develop Your Leadership Skills is John Adair’s most accessible title on leadership. Full of exercises and checklists, it can help boost confidence levels and guide and inspire anyone on their journey
Going beyond handling nerves and presenting PowerPoint slides, the third edition ofDevelop Your Presentation Skills offers practical advice on developing a captivating presentation, constructing compe
From Michael Armstrong, HR expert and best-selling author, comes the new third edition ofHow to Manage People. Providing valuable insight into the functions and skills required to be an effectiv
The importance of clear and concise communication is paramount in business relations. The fourth edition ofHow to Write Reports and Proposals continues to provide pointers for an
Packed with tips and techniques, Successful Time Management serves as a guide to reviewing and assessing new work practices to improve time management. It includes great time-saving ideas, practical s
The role of project manager requires maintaining a balance between the demands of the customer, the project, the team, and the organization. This provides a real challenge in the fields of time manage
Neuro Linguistic Programming (NLP) can be a powerful communications tool. It offers an in-depth understanding of how people communicate and how to use that knowledge to maximize the effectiveness of i
