How to Talk to Anyone at Work ― 100 Little Tricks for Big Success in Business Relationships
相關商品
商品簡介
作者簡介
商品簡介
From the bestselling author of How to Talk to Anyone now comes a book dedicated to helping business professionals at any level communicate effectively in the workplace.
In this practical guide to workplace relationships, corporate communications consultant and trainer Leil Lowndes presents proven techniques for the multitude of communication challenges workers face every day. Each chapter tackles a communication problem and includes stories and examples from the corporate world, as well as specific solutions and immediate actions readers can take. The book includes tips on digital communication in the workplace, particularly with regard to e-mail, video and telephone conferencing, texting, and social media.
Readers will:
•Learn powerful communication skills that earn credibility and respect from bosses, colleagues, and customers
•Deal effectively with office politics, unmotivated employees, and destructive attitudes
•Master how to be both respected and liked at work
•Handle criticism from the boss and turn it into an opportunity to shine
•Determine people’s personality types and speak to each so they listen
•Avoid the 10 common phrases that should never be said at work
•Discover ways to understand and deal graciously with people who may not speak clearly
•Gain respect in meetings, and know what to do when interrupted or demeaned
•Answer tough questions, deal with sticky situations and “the customer from hell”
•Determine when silence is the best policy
These are just a few of the skills business professionals will learn. After reading this book, they will know How to Talk to Anyone at Work!
作者簡介
Leil Lowndes is an internationally recognized communications expert who has addressed audiences of up to 10,000. She has spoken and conducted seminars for hundreds of major corporations and associations. Leil is the author of 10 top-selling books, and her work has been translated into 27 languages.
主題書展
更多主題書展
更多書展本週66折
您曾經瀏覽過的商品
購物須知
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。