THE NTL HANDBOOK OF ORGANIZATION DEVELOPMENT AND CHANGE: PRINCIPLES, PRACTICES, AND PERSPECTIVES

The NTL Handbook of Organization Development and Change is an essential tool for both practitioners and students who want to know how to effectively bring about meaningful and sustainable change in organizations. Featuring contributions from leading practitioners, academics, and scholars in the field, each chapter comprehensively explores a key aspect of organization development including core theories and methods, OD in the international and world setting, practical applications, the future of OD, and many others. Co-published with the NTL Institute, a long-time leader and champion for the field, The NTL Handbook of Organization Development and Change boasts an extensive range of knowledge, experience, and methods integrated by a philosophical system that underscores the vital mission of OD as well as provides expert guidance in the art and science of making organizational development and change work.

Michael Brazzel, Ph.D., is an organization development consultant, economist, university educator-researcher, and former manager in United States government agencies. He has experience as an internal and external OD consultant with consulting experience in North America, Africa, Asia, and Europe.

"Exactly what the OD field has been calling for--a compendium of models, processes, theories¾culled from top NTL experts. As a handbook, you can read some, or read all, of these gifts of knowledge. Depending on your level of experience, this book provides either a primer or a learning curve, never before so tangible. Enjoy!"
--Therese Yaeger, associate director, Ph.D. Program in Organization Development, Benedictine University
"I opened this book and could not stop reading it. The breadth, depth, and quality of this book on OD and change kept me engaged."
--John D. Carter, president, Gestalt Institute of Cleveland, OSD Center, Cleveland, Ohio
"The handbook brilliantly captures the forms, functions, and field that is OD from its academic origins through its development as a science and into its most practical applications."
--Lennox E. Joseph, advisor, organizational effectiveness and development, The World Bank
"Founders, pioneers, and co-creators of the future of OD have come together to offer educators, students, and practitioners a very rich, yet easy and enjoyable to read overview of the past, present, and future values, principles, and practice of organizational development and change."
--Nancy Haus, faculty member, Bowling Green State University's Master of Organizational Development program

Figures, Tables, and Exhibits.
Foreword (Edith Whitfield Seashore and Charles Seashore).
Acknowledgments.
Introduction: Getting the Most from This Book.
PART ONE: ORGANIZATION DEVELOPMENT AS A PROFESSION AND A FIELD.
1 Organization Development as a Profession and a Field (Robert J. Marshak).
2 A History of Organization Development (Stanley R. Hinckley Jr.).
3 Values, Ethics, and OD Practice (David Jamieson and William Gellermann).
PART TWO: CORE THEORIES AND METHODS.
4 Use of Self in OD Consulting: What Matters Is Presence (Mary Ann Rainey Tolbert and Jonno Hanafin).
5 Action Research: Origins and Applications for ODC Practitioners (Arthur M. Freedman).
6 Organizational Change Processes (Ed Mayhew).
7 Resistance and Change in Organizations (Rick Maurer).
8 Theory and Practice of Multicultural Organization Development (Bailey W. Jackson).
PART THREE: ORGANIZATION DEVELOPMENT AND THE OD PROCESS.
9 An OD Map: The Essence of Organization Development (Ted Tschudy).
10 Entry and Contracting Phase (Susan M. Gallant and Daisy Ríos).
11 Organization Diagnosis Phase (Julie A. C. Noolan).
12 Intervention Phase (Katherine Farquhar).
13 Evaluation and Termination Phase (Roland E. Livingston).
PART FOUR: WORKING FROM LEVELS OF SYSTEMS PERSPECTIVES: INDIVIDUALS TO ENVIRONMENT.
14 Working with Individuals in an Organizational Context (Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey Tolbert).
15 Working with Groups in Organizations (Matt Minahan).
16 Large Group Methods: Developments and Trends (Barbara Benedict Bunker and Billie T. Alban).
17 Working in Very Large Social Systems: The 21st Century Town Meeting (Carolyn J. Lukensmeyer and Daniel Stone).
18 Changing Organizations and Systems from the Outside: OD Practitioners as Agents of Social Change (Mark Leach).
19 Building a Sustainable World: A Challenging OD Opportunity (John D. Adams).
PART FIVE: ORGANIZATION DEVELOPMENT IN AN INTERNATIONAL AND WORLD SETTING.
20 Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners (Seán Gaffney).
21 Working Effectively as a Global OD Practitioner: The Whole World in One Room (Rebecca Chan Allen).
22 Organization Development in Asia: Globalization, Homogenization, and the End of Culture-Specific Practices (Tojo Thatchenkery).
PART SIX: ORGANIZATION DEVELOPMENT APPLICATIONS AND PRACTICES.
23 The Impact and Opportunity of Emotion in Organizations (Annie McKee and Frances Johnston).
24 Working with Energy in Organizations (Juliann Spoth).
25 Appreciative Inquiry as an Organization Development and Diversity Process (Cathy L. Royal).
26 Culture Assessment as an OD Intervention (Edgar H. Schein).
27 A Complexity Science Approach to Organization Development (Edwin E. Olson).
28 Developing Organizations as Learning Systems (Anthony J. DiBella).
PART SEVEN: THE FUTURE OF ORGANIZATION DEVELOPMENT.
29 A Positive Vision of OD’s Future (Christopher G. Worley and Ann McCloskey).
About the Editors.
About the Contributors.
Name Index.
Subject Index.