The Health Care Training Handbook

The Health Care Training Handbook is a comprehensive tool kit that includes a wealth of information, illustrative clinical and non-clinical examples, tools, and skill building lessons specifically targeted for trainers working in today's health care environment. This essential book covers a broad range of topics such as how to design and implement successful training programs, conduct effective needs assessments, develop management and leadership skills, evaluate results, and track trends in the rapidly changing health care industry.

KATHRYN S. WALL is assistant vice president for organizational effectiveness for Virtual Health and formerly served as director of training and organizational development at West Virginia University Hospitals. A Covey Leadership Center certified instructor, she serves as health care forum leader for the American Society for Training and Development.

Preface.

The Author.

Major Trends in Health Care and the World of the Worker.

Organization Structure of Health Care Training Departments and the Role of Trainers.

How to Do a Nees Assessment.

How to Design a Training Program.

How to Deliver Training.

How to Evaluate Training.

Obstacles to Training and Ways to Overcome.

You as a Resource: Positioning Yourself for Success.

Resources: A Health Care Trainer's Toolkit.

Index.