Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.
The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.
1 LEADERSHIP AT A GLANCE.
Your Three Brains.
Wired for Body Language.
The Eye of the Beholder.
Personal Curb Appeal.
Five Mistakes People Make Reading Your Body Language.
When Your Body Doesn’t Match Your Words.
The Body Language of a Great Leader.
2 NEGOTIATION.
Four Tips for Reading Body Language.
Are They with You or Against You?
Dealing with the Disengaged.
Are They Bluffing?
Body Language Guidelines for Negotiators.
3 LEADING CHANGE.
This Is Your Brain on Change.
The Body-Mind Connection.
Announcing Change.
What Do People Want from You?
The Power of Empathy.
4 COLLABORATION.
The Universal Need for Collaboration.
Wired to Connect.
Six Body Language Tips for Inclusion.
The Importance of How You Say What You Say.
Using Space.
Dress for Success.
What Your Office Says About You.
Familiarity Breeds Collaboration.
5 COMMUNICATING VIRTUALLY AND FACE-TO-FACE.
Technology, the Great Enabler.
Six Tips for a Conference Call.
Important Tips for Videoconferencing.
Technology Brings a New Range of Communication Options.
What’s So Great About Face-to-Face?
6 HE LEADS, SHE LEADS.
The Neuroscience of Gender.
Why Jane Doesn’t Lead.
Thirteen Gender-Based Differences in Nonverbal Communication.
Leadership Styles of Men and Women.
The Body Language of Male and Female Leaders.
Body Language Tips for Male and Female Leaders.
Men Are from Mars, Women Are from Venus.
7 WORKING WITH GLOBAL TEAMS.
Culture.
Cross-Cultural Body Language.
Lessons Learned.
8 INTERNATIONAL BODY LANGUAGE.
Greeting Behaviors.
Business Cards.
Time.
Distance and Touch.
Eye Contact.
Seating.
Emotions.
Women.
Closing Words of Advice.
9 THE NONVERBAL FUTURE OF LEADERSHIP.
All Generations Bring Change.
The New Generation of Workers.
Gen Y and the Future of Visual Technology.
The Future of Leadership.
Predictions for the Future of Body Language.
Acknowledgments.
Notes.
About the Author.
Index.
外文書商品之書封，為出版社提供之樣本。實際出貨商品，以出版社所提供之現有版本為主。部份書籍，因出版社供應狀況特殊，匯率將依實際狀況做調整。
無庫存之商品，在您完成訂單程序之後，將以空運的方式為你下單調貨。為了縮短等待的時間，建議您將外文書與其他商品分開下單，以獲得最快的取貨速度，平均調貨時間為1~2個月。
為了保護您的權益，「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨，請在商品鑑賞期內寄回，且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。
