商品簡介
Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.
作者簡介
MORLEY SEGAL is co-founder of the American University/NTL Masters Progam in Organization Development and a professor in the School of Public Affairs at the American University in Washington, D.C.
目次
Introduction: Understanding and Affecting Behavior in the Workplace
Part One: The Internal Being: Points of Influence Beyond Our Awareness
1. Sigmund Freud: The Internal Conflict Between Instinct and Civilization
2. Carl Jung: The Collective Unconscious, Archetypes, and Psychological Types
3. Karen Horney: The Social Unconscious and the Conflict of Self-Images
Part Two: Thought and Feeling: Points of Influence Within Our Awareness
4. Albert Ellis and Aaron Beck: The Power of Thought and Belief
5. Carl Rogers: The Power of Feelings
Part Three: The Individual and the Environment: External Points of Influence
6. B.F. Skinner: The Influence of Environment on Behavior
7. Kurt Lewin: Individual Perception and the Environment
8. Fritz and Laura Perls: The Gestalt of Experience and Behavior
9. Murray Bowen: Emotional Systems
Conclusion: Using Personality Theory: Understanding Behavior, Taking Effective Action, and Increasing Personal Awareness
