商品簡介
After outlining models and frameworks for supporting enterprise systems, this collection introduce tools for developing enterprise information systems, address the managerial and organizational issues of adopting such systems, and provide case studies of successfully implementing in small and medium enterprises. The 27 papers propose a business integration model for service companies, a forecasting concept for virtual organizations, an ERP adoption framework for midsize businesses, and a system dynamic strategic model for evaluating online marketing. Other topics include communication tools for supporting creative teams, critical success factors for ERP solution implementation, a comparison of CRM management in French and British firms, and a federated ERP system for scalable IT support. Annotation c2010 Book News, Inc., Portland, OR (booknews.com)
