The Trainer'S Handbook Of Leadership Development: Tools, Techniques, And Activities
商品資訊
ISBN13:9780470886038
出版社:John Wiley & Sons Inc
作者:Lawson
出版日:2011/08/22
裝訂/頁數:平裝/280頁
商品簡介
作者簡介
Karen Lawson is a consultant, speaker, author, and founder and president of Lawson Consulting Group, Inc., specializing in organization and management development as well as executive coaching. She is a professor at Arcadia University in the International MBA program. She regularly presents at professional conferences in the United States, Asia, and Europe.
目次
1 Introduction.
2 Leadership Competencies and Characteristics.
3 Designing a Leadership Development Program.
Chapter Three Activities.
A Checklist for Effective Leadership.
Nature or Nurture?
Traits of Effective Leaders.
Words to Lead By.
4 Increasing Awareness—Self and Others.
Chapter Four Activities.
Being Real.
Developing Courage.
Developing Cultural Intelligence.
Doing It Differently.
Do the Right Thing.
Fired Up!
Heroes and Heroines.
Listening Self-Awareness Assessment.
Living Your Values.
Mirror, Mirror.
Modeling the Way.
Permission or Forgiveness?
Risk Attitudes Inventory
The Balancing Act.
Values Collage.
What Is It Like?
Who Am I?
5 Communicating and Influencing.
Chapter Five Activities.
Active Listening Responses.
Active Observation.
Common Ground.
Conflicting Agendas.
Giving Feedback.
Listening Self-Awareness Assessment.
Mixed Messages.
Picture This.
The Art of Asking Questions.
The Art of Influencing.
What Do You Mean?
6 Motivating and Engaging.
Chapter Six Activities.
Embracing Change.
Empowering Others.
Fair or Equal?
How to Present Change to Employees.
Leading Change.
Make Them Laugh.
Showing Appreciation.
Tell Me a Story.
What Do Your Employees Value?
7 Developing and Managing.
Chapter Seven Activities.
Applying Your Coaching Skills.
Creating a Team Identity.
Delegation Case Study.
Delegating Effectively Self-Assessment.
Delegation Process.
Describing Behavior.
Performance Management Skills Checklist.
Stopping the Blame Game.
Team Models.
The Magic of Mentoring.
What Do You Expect?
What Mentors Do.
8 Increasing Leadership Effectiveness.
Chapter Eight Activities.
Bouncing Back.
Distinguishing Behaviors.
Employee Development Decisions.
Figure It Out.
Innovation or Creativity?
Into the Future.
Making the Right Call.
Networking Checklist.
On Target.
Setting Priorities.
Things We Have in Common.
Trust Me.
References.
Index.
主題書展
更多書展購物須知
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。

