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Most people think that micromanagement occurs only in management-employee relationships, but the truth is that it happens everywhere: employees micromanage managers, customers micromanaging vendors, board members micromanaging company leaders, parents micromanage children, governments micromanage citizens, peers micromanage one another, and more. With shoot-from-the-hip style and plenty of real-world examples, My Way or the Highway illustrates how micromanagement interferes with performance and productivity, resulting in huge costs - hidden, direct, and indirect - to individuals and organizations. In highly practical terms, management expert Harry Chambers explains the art of dealing with micromanagers at a personal level and how to introduce the more system-wide changes needed for productive environments. Readers learn valuable strategies for lessening the impact of micromanagers, as well as how to identify and correct their own managerial behaviors.
作者簡介
Harry E. Chambers is President of the Atlanta-based training and consulting company Trinity Solutions, Inc. His clients include the IBM, Verizon, the U. S. Postal Service, Make-A-Wish Foundation, the Centers for Disease Control, and Alcon Laboratories. He is the author of five previous books, including The Bad Attitude Survival Guide.
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