商品簡介
Training Within Industry is the structural genesis of Lean Manufacturing and the heart of kaizen, the practice of small continuous improvements. From the Toyota Production System to the standardization of training retail sales clerks, Training Within Industry proves that true innovation is timeless. The training material contained in this 8 ? X 11”, 114 page Training Within Industry book is as applicable today as it was when it was first written down, decades ago. The Job Relations Training Program handles the proper way to train a supervisor in their duties and the differing ways that everyday relationships affect people. By outlining the various types of relationships people have and how they can be affected by these, T.W.I. has given various ways to deal with the problems that may arise because of these relationships. Within the book you will learn: How work-related and non-work-related relationships affect employees Ways to deal with problems that arise due to these relationships How to more effectively problem solve How important getting accurate facts is before making decisions By outlining foundations for good relations, T.W.I. strives to show that understanding of the way that people interact will benefit not only the individual but the company as a whole. Through an understanding of how people relate to one another we are given insight into how changes should be made and what effect it will have on others. Through breaking down jobs, practice scenarios and sample worksheets, the T.W.I. Job Relations book leads the way to a better communicating, more efficient work force.
