商品簡介
Edwards (Proctor and Gamble) and Wilson (occupational ergonomics, University of Nottingham) examine the structure and needs of business teams that communicate over a computer network to conquer problems of distance or time. In addition to human and organizational factors, they identify the advantages and disadvantages of using e-mail, bulletin boards, group calendars, group project management tools, workflow applications, electronic meeting systems, and video conferencing. The second half of the book provides four case studies that illustrate the challenges companies have faced during the design and implementation phases of virtual teams and guidelines for establishing a working style and interaction process. Distributed by Ashgate. Annotation c2004 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Abigail Edwards has lived and studied in Saudi Arabia, Malta, Belgium, France and the United Kingdom. She obtained a First Class Honours Masters Degree in Manufacturing Engineering from Nottingham University, and now works within European Supply Chain Logistics for Proctor and Gamble at their UK Headquarters in Weybridge. Her current role focuses on the design of communication and operational processes of a newly established manufacturing planning team that operates across upwards of 10 sites across Europe, yet must work day to day as a single, cohesive team. John R. Wilson was Professor of Occupational Ergonomics in the School of Mechanical, Materials, Manufacturing Engineering and Management, University of Nottingham. He was Director of The Institute for Occupational Ergonomics and Director of the Virtual Reality Applications Research Team. John was a Chartered Psychologist and a Chartered Engineer, and Editor-in-Chief of the journal Applied Ergonomics. He worked on, and managed, many European research and development projects, all of which were run through virtual teams, and so had first hand experience of the advantages - and pain - of working in this way.
