商品簡介
This volume in the series focuses on improving the organizations involved in the health care business. Business and management researchers specializing in healthcare look at culture, change, leadership, relationships and teams, information technology, and systems issues. Among the topics are demystifying and improving organizational culture, achieving organizational change in health care through people and culture, lessons from the Cleveland Clinic on leadership and organization development in health care, characteristics of positive working relationships between nursing and support service employees, the manifestation of inadequate organizational planning and the integration of health information technology, and dynamic balancing in an otherwise unbalanced system. There is no index. Distributed in North America by Turpin Distribution. Annotation c2011 Book News, Inc., Portland, OR (booknews.com)