Responding to Anger

You've managed your anger. How do you deal with theirs?

A stressed spouse, an irritable child, an irate customer, a potentially dangerous driver--they're mad, and how you react might make all the difference in a day, a relationship, a life. With this thoughtful and practical book as a guide, you'll learn what to do when anger erupts--even as you discover how much someone else's anger can teach. An enlightening how-to manual, this easy-to-use workbook combines up-to-date information with questions and exercises to help you recognize, understand, and respond to other people's anger in positive, effective, and constructive ways. Whether it's a peer, a child, a teenager, your closest friend, or a total stranger who's putting you on the spot, the Responding to Anger workbook gives you the tools, techniques, and know-how to defuse anger, work through it to greater intimacy, or sense when it's best left alone.

Lorrainne Bilodeau, MS, CCAS, earned her graduate degree from the Virginia Commonwealth University. Since 1977 she has worked in the field of chemical dependency as a counselor, and more recently as a program director. As a gifted trainer, lecturer, and consultant, Ms. Bilodeau has conducted workshops on Responding to Client Anger for over a hundred human service agencies, provided training opportunities as adjunct faculty for a number of universities, and facilitated seminars, conferences and summer school presentations on Anger Therapy for the Recovering Chemically Dependent Person. Ms. Bilodeau is the author of The Anger Workbook. She has appeared as a guest speaker on radio shows around the country, including National Public Radio. She has written a number of articles on chemical dependency, relapse, and anger. Her most recent project is a workbook focused on Responding to Another's Anger.