Information Strategy in Practice

For a while there, the juggernaut of knowledge management was careering so far into the track of technology that it looked like it might get stuck there. Orna is one of the writers steering a more central course, touring the human activity that gives knowledge meaning in the first place. An information consultant in the UK, Orna describes the practices organizations follow in developing their own information policy and knowledge strategy, and provides advice on dealing with the kinds of problems that can tangle the process. Her text is intended for students preparing to enter information professions as well as for information managers and other executives responsible for information activities. Distributed by Ashgate. Annotation c2004 Book News, Inc., Portland, OR (booknews.com)

Elizabeth Orna has many years of experience as an information manager and, since 1979, as an information consultant. She lectures internationally on information management and information presentation, and has pioneered original research on managing 'information products' - the essential but neglected means by which knowledge is transmitted from one human mind to another. Her books include Practical Information Policies (Gower, 1999) and Information Management in Museums (with Charles Pettitt, Gower, 1998).