商品簡介
With four generations simultaneously co-habitating today's workplace, miscommunication and dissatisfaction are prevalent. The so-called Generation Y is the newest generation to enter our workforce and they pose a whole new set of particularly thorny issues, especially when it is their elders must manage them. So how can you, as a leader, help them reach their full potential? In The Gen Y Handbook: Applying Relationship Leadership to Engage Millennials Diane Spiegel takes a close look into the workings of the Gen Y mind, how they operate, their strengths, their weaknesses, and how to effectively engage the wide range of abilities at their disposal.
The Gen Y Handbook was written to help managers and business leaders avoid the pitfalls that multigenerational workforces can cause, while aiding in the implementation of the best techniques and most efficient ways of utilizing Millennial talent. Spiegel explains the particularities of Generation Y, why they are the way they are, and how to understand these differences without negative judgment.
The Gen Y Handbook is designed to be read in the way which best suits your needs--it can be read cover to cover, but it can also be referred to on the go according to a relevant topic. Each section is filled with Spiegel's expert advice on generational understanding drawn from her enormous experience in corporate training and development.
Finally, a guide for leading successful and productive Millennial members of your workforce is at your fingertips!
What is your Millenial IQ? Did you that Millennials...
are the first generation of digital natives
lack boundaries and understanding of the need for them
require constant feedback
want to understand WHY
do not believe they must "pay their dues"
value authority based on merit not age or experience
expect respect, understanding, flexibility, and transparency from their managers and colleagues
believe that work should be enjoyable
are less mature than previous generations at their age
are good at multitasking and completing complex tasks but can stumble over the more basic ones
have tattoos and piercings as part of a personal, visual display of their personality and brand
want to know that their work is appreciated
