TOP
英國出版界指標大獎肯定!A.F. Steadman 獲年度作家,《史坎德》系列帶你踏上熱血奇幻旅程
Perfect Phrases for Sales Referrals ─ Hundreds of Ready-to-Use Phrases for Getting New Clients, Building Relationships, and Increasing Your Sales
90折

Perfect Phrases for Sales Referrals ─ Hundreds of Ready-to-Use Phrases for Getting New Clients, Building Relationships, and Increasing Your Sales

商品資訊

定價
:NT$ 760 元
優惠價
90684
無庫存,下單後進貨(到貨天數約30-45天)
下單可得紅利積點 :20 點
商品簡介
作者簡介
目次

商品簡介

More than 1 MILLION Perfect Phrases books sold! The perfect quick-reference guide for selling more through quality referrals

This streamlined guide contains hundreds of ready-to-use phrases salespeople can use to generate more referrals than ever
The book's quick-access format makes it ideal for busy salespeople on the go
Contains dialogues and scripts for practicing interactions with customers or employees

作者簡介

Jeb Brooks is executive vice president of The Brooks Group, an awardwinning sales training firm.

Marty Scirratt is the former senior vicepresident of sales at a publicly traded firm, where he led a team of 500 people responsible for more than $1.7 billion in sales, much of it referral-based.

目次

Perfect Phrases for Sales Referrals Introduction ix
Part I Perfect Phrases for Earned Referral Factor
Chapter 1 How a Referral-Based Business Can Work
Chapter 2 Common Language and Direct Value Statements
The Direct Value Statement
Sample Direct Value Statements
Using the Direct Value Statement
Part II Perfect Phrases for Client-Generated Referrals
Chapter 3 What Keeps People from Earning Referrals
12 Reasons You Don't Earn Referrals
The Real Reasons for Lack of Referrals
Leverage Your Tools
Give-to-Get Meets Time Management
Noncompetitive Groups
Self-Assessment
Conclusion
Chapter 4 Give-to-Get
Stop Stumbling on Referrals
A Referral Philosophy
Knowing Whom to Ask: The Four Characteristics of a Qualified Connector
Chapter 5 Give Value First
Client- or Prospect-Generated Referrals
Nonclient-Generated Referrals
Conclusion
Chapter 6 Follow Through
Follow Through with Referrals
Active Connectors
Passive Connectors
Follow Up with Connectors
Part 3 Referrals from Nonclients 73
Chapter 7 Give Emotional Words
The Formula for Success
Needs versus Wants
Chapter 8 Nonclient Phrases
Principal Accountant
Nonprincipal Architect
Principal Architect
Litigating Attorney
Nonlitigating Attorney
Nonentrepreneurial CEO with an Engineering Background
Nonentrepreneurial CEO with a Financial Background
General Nonentrepreneurial CEO
Nonentrepreneurial CEO with an Operations Background
Chief Financial Officer
Chief Information Officer
Chiropractor
Corporate Executive
Entrepreneurial Dentist/Orthodontist
Design Engineer
Entrepreneur with an Engineering Background
Entrepreneur with a Financial Background
Entrepreneur with an Operations Background
Equipment Engineer
Facilities Manager
Franchisee
Hematologist
Hospital Administrator
Hospital Materials Manager
Human Resources Training Executive
Insurance Claims Adjuster
Medical/Dental Office Manager
Oncologist
Pathologist
Primary Care Physician
Process Engineer
Purchasing Agent/Manager
Radiologist
Real Estate Manager
Researcher
Semiconductor 'Fab' Manager
Surgeon
Chapter 9 Getting Recommendations
Using Social Proof for Maximum Impact
Getting Satisfied Customers to Help You Sell
Compiling References
Other Types of Social Proof
Conclusion
Chapter 10 A Long-Term Strategy
Handwritten Cards
Sample Cards
Chapter 11 Conclusion

購物須知

外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。

無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。

為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。

若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。

優惠價:90 684
無庫存,下單後進貨
(到貨天數約30-45天)

暢銷榜

客服中心

收藏

會員專區