商品簡介
Business analysis (BA) is the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders. BA involves: helping different parts of an organization understand each other; deciding on the right project for a company; defining what is to be delivered; and managing the project.
Business Analysis & Leadership goes beyond standard textbooks full of techniques, by demonstrating how to lead and gain credibility throughout the organization. It offers advice on the very tricky role of working with people from the shop floor to board directors and provides the confidence to challenge the easy way forward and point out what will really work in practice.
This book consists of contributions from leaders in the international business analysis field who focus on their specialist topics, while blending in the common themes and threads running throughout the book. With case studies and practical advice Business Analysis and Leadership shows business analysts how to become outstanding catalysts for change.
作者簡介
Penny Pullan is Director of Making Projects Work. Her clients include Rolls Royce, UK Government, Skandia, PWC, Novo Nordisk, AstraZeneca, Abbott Laboratories, Cummins, Capital One, National Grid, Open University, CAFOD, Save the Children and Christian Aid. In addition, she is Senior Instructor in Business Analysis for ESI, a leading training organization.
James Archer is a practicing Business Analyst. He was the UK Business Analyst of the Year in 2009, and he is currently leading work to re-design services and processes across three London boroughs.
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