商品簡介
Hernon, Dugan, and Matthews explain how library managers can use the ACRLMetrics and PLAmetrics online data services that provide access to the library statistics of the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA). A companion Web portal allows readers to work with actual data variables and selected data as they answer the questions in the chapter exercises. The topics are the context for libraries today and beyond, accountability, collections, services, staffing, benchmarking and benchmarking studies, best practices, moving toward outcomes assessment while embracing value, use, presenting the findings, and managing with data (evidence). Annotation c2015 Ringgold, Inc., Portland, OR (protoview.com)
